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Infinity property care, ayr

Posted by sandra coulter, on
Carried replacement flat roof. This has loose boards under rubber topping and is leaking at perimeter. They have been advised of this and have visited twice, after reminders on the telephone, but have failed to carry out any proper remedial works and seem to think my Husband and I are totally stupid and are suseptible to excuses.
Dalton Thompson

Dalton Thompson

Hi Sandra, I can see that Jake and James have offered some advice but if you're still concerned about this, please know that our Customer care team are on hand to discuss and offer advice. You can reach them through ratedpeople(dot)com/contact-us. Thanks, Natalie Ask an expert team
james cross

james cross

Did the company give you written guarantee with the roof ? If you do have paperwork you will be ok to process forward
Jake Lansdell

Jake Lansdell

Hi Ask them to check flashing and tell them that in the hot and cold weather your scared the rubber will tear when it expands and contracts What guarantee do you have? Have you left them a rating?

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