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Account issues

Posted by Natalie Pearson, on
Why do rated people think it's acceptable to shut a companies account down and not tell them why? Terrible customer service, no one can help
Dalton Thompson

Dalton Thompson

Hi Natalie, We constantly revise and improve the checks we carry out on tradespeople using our service. Any tradesperson who doesn’t meet these are removed. Our checks are set up to protect homeowners, as well as the reputations of our tradespeople. We do communicate when and why an account is closed and our screening can be found at rated.co.uk/screen. Sharing any further detail will impact the effectiveness of our checks. ^JS Thanks, Josh Ask an expert team

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