Dalton Thompson
Hi William, Sorry to hear this. Please follow the advice in our Homeowners' Guidelines for Dispute Resolution for steps you can take to resolve your dispute. You can find it here: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution Once you've completed those steps and require further assistance you can contact us by emailing support(at)ratedpeople(dot)com. Hope this helps. Thanks, Alex Ask an Expert team
