Dalton Thompson
Hi Vladimir, Thanks very much for reaching out to us about this. We're very sorry to hear you're not able to reach the tradesperson. We expect all our tradespeople to be upfront and honest with homeowners, and we'll do what we can to help. Please refer to our Homeowner's guide for dispute resolution for advice on next steps to help resolve your dispute: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution Also, please send your details to support(at)ratedpeople.com and a member from the team will arrange a call with you. Regards, Alex Ask an Expert team
