
Dalton Thompson
Hi Edward, Sorry to hear that. If you go to ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy, you'll be able to find info about when and how to claim credit back. You'll need to replace the '(dot)' with the punctuation - links are classed restricted characters in this section I'm afraid so I'm unable to post as a link for you. If you have any questions following that, our team will be happy to help. You can get in touch with them by emailing support(at)ratedpeople(dot)com, again replacing '(dot)' and swapping out '(at)' for the symbol. Thanks, Natalie Ask an expert team