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The aim is 100% costumer satisfaction . I am sorry she doesn’t feel satisfied . This is only one single window job . However window itself working smoothly and perfectly installed . At first installation some decoration part wasn’t touched up ,As she mentioned we arrived at time as we always did but we are suppose to start at 12.00 , very short notice she changed the time to 14.30 so
TRADESPERSON, 20/11/2017 17:06
So we didn’t have enough time so decoration part wasn’t good ( I accepted ) then I agreed to come again to rectify it and I came another day ( I bought internal sill at my expense ) and extra pvc trims etc .
TRADESPERSON, 20/11/2017 17:07
When the job is completed I asked her to inspect it and check etc and she did it and she said it is all good and just in case I took the photo of finishing job but when she is about pay it she said she will decide how much she will pay with her partner ( instead of paying full as in the quote ), I think this is some kind of method to not pay people’s full money
TRADESPERSON, 20/11/2017 17:07
if she asked me to rectify again and again I would do it again and again as I rectified my other couple of costumers jobs .
TRADESPERSON, 20/11/2017 17:09
I put my integrity and honesty to my jobs . I am sorry but half payment or missing the payment is not acceptable so I have got guys to pay and a family to look after . She wrote in review she had decorator to more jobs etc but I requested her to send me finishing photo so I can see what Job decorator did but she didn’t answer my text. The dispute happened but I am glad her windows perfectly working and she had the instalment in time , even earlier than delivery time . Regards ,
TRADESPERSON, 20/11/2017 17:11