Ask an expert – house rules

The ask an expert section is a great place for you to ask any home improvement questions you might have, from DIY, to decorating, to demolition. Although we want to be able to help you as much as we can with your queries, there are certain questions our experts can’t help with:

  • Anything relating to rating a tradesperson.
  • Questions directed to Rated People staff and/or the Customer Support Team.
  • Questions about tradesperson recommendations (i.e. asking a tradesperson to recommend a colleague or friend for a job).
  • Questions about a tradesman complaint.

We reserve the right to take down any questions and answers that violate these rules. This includes any questions or answers that contain abusive language, swear words, obscenities, sexism or racism.

For questions about our service, go to our FAQ page. If you can’t find the answer you’re looking for, use our contact us form and we’ll be in touch to help.