Dalton Thompson

Wed 08 Feb 2017 05:00pm

Hi Stephen, As John said, you will need to contact us in order to resolve this for you, however 3d security is something you would have set up with your bank. If this has not been resolved, feel free to email support(at)ratedpeople.com for more assistance. Thanks, Josh Ask an expert team

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Jonathan Ireland

Tue 07 Feb 2017 08:54am

Hi Stephen, you need to contact Rated People Customer Services, you may have a problem with your credit or debit card. A phone call to your bank would be advised also. I hope this helps. JIRELAND PLUMBER

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