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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

Hello My name is Costel Dumitras. I am a professional kitchen fitter. I have aquired my skillset over the course of a long career both on the Italian and British market. Although my main focus is kitchen fitting, I also undertake a wide range of carpentry jobs such as build in furniture, doors hanging , laminate/hard flooring, skirting boards, architrave, mouldings etc., and general furniture assembling/fitting. I'm very professional, with great hand dexterity and an eye for details. Don't hesitate to get in touch!

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Did the job quickly and efficiently!

Our team covers a wide range of work from roof repairs to garden maintenance to waste removal we have done full home renovations. So all aspects of your home can be covered We offer services for Roof repairs Chimney work Pointing Soffit & fascia Guttering Plastering Wall and floor tiling Garden maintenance and landscapes House clearances Garden clearances Full cleaning services We are a friendly and reliable service at an affordable price.

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Turned up when he said he would, stuck to quoted amount exactly (which was inside my original budget). Task completed exactly as I described even though I wasn't there to oversee on the day. Easy to deal with, reliable, trustworthy, can't ask for much more in the situation at all.

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Just had my trees taking down. 6 in total. They were quick to respond to my job advert. Gave an honest opinion on what needed to be done whilst giving us options. They have done an amazing job, they were so quick and efficient, they have taken away all the rubbish and cleaned up so well you wouldn’t even know they had been, spotless. A very professional job and we are so pleased and would highly recommend.

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Reviewed by Patrick on 1/4/2020

Luci was fantastic. He installed some drawers and shelves for me a few months ago. He was reliable, understanding, and went above and beyond what I was hoping for. Really pleased, and very reasonably priced.

Grigo Build is a specialist building, extension and refurbishment company with over 13 years experience, working on projects of all sizes from initial consultation through to full project delivery. Working closely with our clients we are able to provide a fast, friendly and reliable service with a high quality finish at very competitive prices with an insurance backed guarantee. Based in Hendon NW London, we cover all areas in and around the M25. Our experienced team provides full construction, plumbing and electrical services and pride ourselves on client satisfaction. Please call to discuss your requirement - big or small!

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Amazing builder! Super reliable, I’m happy with them all the way through. High quality standard, and super fast work. Whatever you want, they will listen and make it with no fuss. Recommend to anyone who needs to renovate a bathroom or do any tiling job. Can’t wait to have you guys here again to do more renovation. Thank you!!

H&D work with homes, businesses and organisations across London to provide cleaning and Removal services. We offer a variety of different type of cleans including deep cleans, end of tenancy cleans and weekly cleans which are to a very high standard. We also offer a variety of removal services which include waste disposals, clearances.

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Reviewed by Stewart on 16/5/2025

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Reviewed by Wayne on 25/4/2023

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Reviewed by Adrian on 16/1/2025

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Reviewed by Andrew on 17/3/2025

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I am a qualified and experienced Ground Worker I have worked throughout the South West on large and small scale projects, I am currently working in the Bristol area. I specialise in driveways, patios, footings, concreting floors, retaining walls, digging for services, landscaping. I am qualified to drive 360 excavators and forward tipping dumpers. CPCS Forward tipping dumper CPCS Ride on roller CPCS 360 Excavator 10 Tonne and above Skilled worker blue card SSSTS ( Supervisors course )

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Reviewed by Judith on 27/5/2019

Wow. These guys have worked so hard to get our job finished on time. They have built a retaining wall in our garden with deep foundations, drainage and rendered to a lovely finish. They have cleared the site and completed the job to an excellent standard. They have been polite and helpful, going the extra mile and taking the initiative to solve problems as they arose. I would recommend them without hesitation. Thanks both for an excellent job done.

We provide high standard cleaning services throughout London. We specialise in End of tenancy cleaning, Office Cleaning, Carpet Cleaning, Waste Removal, House Clearances and Steam cleaning. We pride ourselves in the great work we do. We are trustworthy, licensed, fully insured and have ISO's for Quality assurance and Health and Safety.

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Reviewed by Rois on 18/3/2019

Excellent all round. The guys turned up on time and removed my waste from the 2nd floor without hesitation. Competitively priced too. I wouldn't hesitate to recommend. Thank you

Friendly, reliable service. High top LDV van big enough for all jobs House removals House or garden clearances. Small vehicle recovery Single items All general diy and home improvement leads undertaken. Reasonably priced and will match or beat any price quoted within reason. Always on time, and I will never let you down. Public liability insured

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Reviewed by Roseanne on 26/5/2019

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Reviewed by Lydia on 12/3/2023

Kirk is simply amazing! His honesty is what I was most impressed by he is very respectful, hard working and kind, these attributes are hard to come by these days. Kirk did a wonderful job with my garden, its looking amazing. I will 100% recommend Kirk. He has earned my respect, I am so glad I found him. I will definitely use his services again and hopefully for years to come.

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Reviewed by Elaine on 27/5/2021

Chris did a fantastic job of replacing my old fence panels with new one's, price was very fair, it wasn't a straight forward job and he didn't stop until it was perfect, kept me informed every step of the way, cleaned everything up and took away all the old fencing panels, would highly recommend Chris and would not hesitate to use him again for any future work

MDL Services, based in Slough, Berkshire. Transporting and delivering goods safely and professionally. Liability Insurance up to £1m & Waste Carrier Licence

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Reviewed by Louise on 16/3/2017

Ryan and his assistant were lovely. Ryan was very flexible when the job changed slightly. There were some awkward and heavy removals which Ryan dealt with carefully and everything was completed to my satisfaction. Would recommend.

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