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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

Me and my team we provide services that include team work and our priority is customer’s satisfaction. Am in trade for 6 yers. All the job that I take on that’s the jobs I’m good at and have qualifications for them.

PREMIUM BUILDING & LANDSCAPING Services With over a decade of experience we are the 1st choice when looking for a partner to advise and design your outdoor space into an extension of your living area. Patios & Paving, Hard landscaping, Decking & Fencing, Artificial Grass & Turf are just some of the projects we undertake. Everything you need in one place by a trusted name in the landscape gardening area Let’s sit down and talk about your vision

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Reviewed by Rhona on 9/2/2025

Absolutely delighted with the cost, customer service and finished job by Paul and the team. Would definitely recommend this company.

Hi im a local York based lad with just a 2 man team I’ve been in the garden work for about 2 years now and think it’s time to try and expand abit more now I’ve done some good gardening work for plenty off York and surrounding people and have along the way now got some regular customers who I visit every couple of weeks to undertake their work I’ve got a page on Facebook under (MR landscaping and property services) if you would like to take a look at some off the work and projects I’ve done we are happy to travel at are own cost and give free quotations in the garden industry

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Reviewed by Jeannette on 15/5/2025

Excellent service. Easy to arrange a meeting to quote for the work and it was carried out without delay. The work was of a good quality.

Whether you are a business, landlord or homeowner, save time and expense with our single source for your commercial property maintenance or home decorating and repair needs.we have over 25 years experience working with companies like the NHS and AGE U.K, NAPIT Registered

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Reviewed by Davies on 30/3/2025

Good communication skill

We specialise in transforming houses into homes with pride and care . We have been in the business for 5 years and are very passionate when it comes to our work. We love what we do and it results in our work. No job is too big or small for us and we always have a can do attitude. We have not only decorated interior houses but also exterior commercial properties such as restaurants, and offices all across Birmingham and London. We’re grateful to provide our services as this started off with an idea and we brought it to life .

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Reviewed by Jagpreet on 5/4/2025

Brilliant service done a 2 bed house and did hall way and upstairs couldn’t be happier best in the business for me

GilliesPropertyLtd We're a small business covering all aspects of property maintenance, from Heating & Plumbing Electrical Services all part P and 18th addition. All engineer's fully Qualified Domestic & Commercial

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Reviewed by Emmanuel on 7/4/2025

Ross and Jaydon; Personable and accomplished tradesmen. Work fine and not exorbitant cost. Will use again. Recommended.

4 years experience in house removals Full insured (public liability and goods in transit) Looking forward to make the people happy moving house and dispose with no stress!

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Reviewed by NICHOLA on 3/6/2025

Great service very efficient

Hi :) I have a range of experience across the trade, with specialised expertise in the following areas,over 12 years: -in Drylining -in Carpentry - in refurbishing restaurants and houses. -Loft Conversions -House extensions After all that, I finally have the team, which we can do jobs from A to Z - Plumbing (gas safe certified) - Electrical (Certified) -Roofs -Loft Conversions -Extensions -Groundwork -Gardening -Fencing -Waste removal I'm happy to help across all jobs and answer any questions. Thanks for passing by, and I hope to hear from you soon :)

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Reviewed by John on 14/2/2025

Job done to very good quality but job did run over due to the Christmas period overall very happy

I’ve worked in the construction industry since I was 16. Doing complete property refurbs right back to the bare shell to complete the project. Went to college when I was 27 and served my time with Rothwells plumbing services where I learned all aspects of plumbing and heating installations. I’ve worked for various social housing providers installing wet rooms bathrooms, heating systems kitchen tiling, and many other tasks. More recently I've been providing maintenance services to landlords and schools .

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Reviewed by Nicola on 20/5/2025

Anthony was brilliant from start to finish from initial quote to coming to the job to finish. He ripped out all the poor work done by the original contractor and replaced it all with the correct materials and left the house in a clean which didn’t happen when we originally had the bathroom fitted. He come back the week after and repaired the ceiling in the living room which had been damaged by the leaking shower and now everything is done I’m so happy with all that has been done.

www.kbaconstruction.online MAKE YOUR HOUSE INTO A HOME TODAY WITH KBA CONSTRUCTION'S We are a building company with many years combined experience. working as Builder in London (UK), we help to make your house a home or property investment you can rely on.

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Reviewed by Connor on 13/9/2024

Did a fantastic job and at good price

Gabrica Ltd is a leading construction company renowned for its commitment to excellence, innovation, and client satisfaction. With a proven track record of delivering superior quality projects across residential, commercial, and industrial sectors, Gabrica Ltd stands out for its meticulous attention to detail, stringent adherence to timelines, and unwavering dedication to customer service. Equipped with a team of highly skilled professionals and state-of-the-art technology, Gabrica Ltd excels in every aspect of the construction process, from initial planning and design to construction management and final delivery. Committed to sustainability and environmental responsibility, Gabrica Ltd integrates eco-friendly practices into its projects, ensuring a lasting impact on the communities it serves. With Gabrica Ltd, clients can trust in a partner that consistently surpasses expectations, delivering exceptional results that stand the test of time.

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Reviewed by Joe on 27/5/2025

Brilliant. Efficient, hard working, friendly, professional, good vale and quality work. I'm very pleased and will use again.

General builders and energy saving specialists since 1994

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Reviewed by Pauline on 20/11/2023

Came out as arranged and said would give a quote for several jobs required including the damp repair .he said he would send quotes over on the friday 3rd november and am still waiting.

Crystal Homes Improvements and Gardening Services, is one of the UK’s leading specialists in providing the best in interior and exterior design schemes for residential and investment properties. Over the last 15 years we have built our reputation on delivering high standards of excellence and unrivalled attention to customer care. Our team and design professionals can create the right design or work load to meet your needs and your budget.

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Reviewed by Anthony on 14/5/2025

Prompt, did a proper gardening job rather than simply cutting everything to ground level, and left the place tidy. What more could you ask? We will have them back for regular maintenance as they are conveniently local.

We at Express Services painting-decorating-tiling and flooring provide quality professional and affordable work carried out and aim to keep the clients happy and satisfied with our work.

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Reviewed by Cristiano on 8/12/2023

Hard working, honest and trustworthy. Good quality work and willing to go the extra mile.

All-in-One Property Solutions, Trusted by Homeowners & Landlords Across London PFC Property Maintenance LTD is a reliable, family-run business with 10+ years of experience delivering expert property maintenance, repairs, and installations across London. All work is carried out by fully trained, insured, and vetted professionals with a strong focus on quality, reliability, and customer satisfaction. WHY CHOOSE US? > No job too small or too big > Tailored quotes designed to meet your exact needs > Free advice & well-organized, no-obligation estimates > Family-run, trusted local business > Fully equipped vehicles & expert contractors > One-stop shop for all residential property needs across London OUR SERVICES INCLUDE: - Handyman Services - Electrical Work - Plumbing - Building & Renovations - Removals/ Man & Van - Painting & Decorating - Gardening - Cleaning … and much more—just ask! FIND US ON: Google | Checkatrade | Bark | MyBuilder Proudly serving London and surrounding areas

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Reviewed by Deirdre on 29/5/2025

Quick to respond to advert on Rated People. Answered questions on where they were located and asked me for a video of job, which was sent. However, I needed the job to be done asap and Patrick has broken his ankle so I went with another gardening service. Patrick did call to explain what had happened and offered a discount on any other work. Very genuine worker.

A-S-Taylor established in 1994. specializing in drylining,plastering,demolition and alterations. we are a family run company with many years experience in all aspects of building works.profile picture and photos will be uploaded shortly.

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Reviewed by Chris on 21/11/2024

only received one trade caller.

We provide a superior Handyman service -Painting and decorating -Laminate flooring -Doors installation -Changing door handles and locks -Patching and painting. -Exterior Upgrades. -Pluming -Bathroom installation

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Reviewed by Hilary on 21/5/2025

Marco responded straight away to my advertised job, and was able to start immediately. Great communication throughout, arrived on time and had the emulsion job done within the day, as well as stripping wallpaper and patching up a little hole previously caused by a broken blind. Left flat clean and tidy, did an excellent job and really happy with the standard of work. Highly recommended.

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Reviewed by Julie on 5/6/2024

Excellent, efficient job and area was left incredibly clean and tidy at the end. Very good communication throughout the quoting and arranging process. Highly recommended.

Here is a description about my company testing 2 updating just testing

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Reviewed by Rated on 29/10/2024

Test without the bad word

I’m a professional experienced roofer and tiler with 18 years of work behind me covering multiple projects around various sections of the household. My services are: Roofing, ie (guttering, fascia and soffits, roof cleans De moss tiles or slate. Chimney rebuilding, pointing, weather shielding. Bathroom tiler, walls, floor, etc. Plastering Fencing Demolition Flooring and external building works.

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Reviewed by Steve on 13/4/2024

Excellent service from Mo. Very prompt, and job done quickly and without any fuss. Would recommend!

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