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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

We are a removal company specialising in domestic removals. We operate Luton vans and offer our services across London and nationwide. We offer packing, removal and storage service. You can get a price based on hours or a fixed price quote, depending on a job size and your preferences. We offer a tailor-made service for a full flat, house or a mansion removal. Free of charge survey can be arranged either by visiting your home or via video chat. We hold a full range of insurance covers required to do a removal work in UK. Your goods as well as the buildings and the work environment are in a safe hands with us.

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Reviewed by Thiru on 13/4/2024

Absolutely brilliant service. Excellent professionalism. I very strongly recommend them.

KO Logistics Ltd is a family based company, with over 10 years experience in removals /courier industry. we are professional and reliable. services from, household disposal, general waste, commercial or residential removals, same day,next day courier services

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Reviewed by Richard on 28/12/2023

Very straightforward. Richard arranged and offered helpful advice. Charlie my driver helped and was arrived as scheduled. 5 *

Here at TJ Hughes landscaping and garden maintenance we specialise in transforming your dream garden into reality. We provide quality landscaping, from fresh lawns, fencing, decking and patios to full garden redesigns. TJ Hughes are highly dedicated to the landscaping trade, all members here at TJ Hughes ensure that our workmanship is to the highest of qualities. Why choose us when there’s many companies out there? Well here at TJ Hughes we are a team built from highly experienced and skilled tradesmen that are trained to work safely and confidently within any work environment. Attention to detail and to have pride within the work throughout ensuring its completed on time to your exceptions and budget. Services TJ Hughes can guarantee : Friendly service Fully insured work Experienced and fully trained team Personal landscape designs Before and aftercare advice Free estimate Fast response Top quality Clean and tidy Don't stop and hesitate give us an email or ring to book a date for your free estimate Head over to our Facebook page to see more about TJ Hughes in depth and the work we strive to and provide.

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Reviewed by Simon on 30/5/2024

Absolutely fabulous. Beat our expectations From start to finish Jordan, Jack & Callum worked extremely hard to meet and exceed our expectations. We can certainly recommend TJ Hughes to do a fantastic job. Thank you

We as a company pride ourselves on good standards of work. We provide: Handyman services Painting and decorating Locksmith And buildings services

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Reviewed by Jennifer on 11/5/2024

Poor time keeping and communication. When eventually did arrive to job did not complete as discussed in writing and by telephone. Left mess behind. Had to ask to leave due to lack of skill and professionalism.

Welcome to Valter K Construction. Why choose us? We are General Builders, Roofers, Ground workers (including Quality Driveways and Patios, Fencing and Turfing), Bricklayers, Painters and Decorators. We provide a complete building service from top to bottom. We provide a 10 year guarantee on all jobs. Valter K Construction carries Public Liability Insurance. No job is too small, or too large. We only use quality materials from well known manufacturers. All our work is guaranteed and we provide written estimates for all our projects. Call our team today for free help and advice.

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Reviewed by Cimi on 13/10/2020

Absolutely happy with the work Very friendly guys Thank you Valter for your amazing job

Our team have a wealth of experience in the industry and are happy to assist in all aspects of your move, taking some of the stress away from you. We are specialist removers who offer you a packing service, top quality materials, and storage facilities.

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Reviewed by Steve on 8/7/2019

Very punctual and helpful

2nd Chances Ltd is a one-stop shop for your waste management needs in London. We handle all your waste disposal needs promptly and efficiently. Our team offers rubbish removal services for residential and commercial properties, and no job is too big or small for us. Junk Removal Services for Various Industries Since 2014, we have helped property owners address their junk and clutter issues. In particular, we have worked closely with the leading property management companies in the UK. Our junk removal team makes the process of rubbish removal easier. We conduct clearance work inside and outside of your property so you can focus on oth other important matters in your home or business. Update: We will now be providing Man and Van services including: collections, deliveries and small house or office moves. This service will run alongside our long-standing house clearance and waste disposal services which have been running since 2014. To provide this service we have added to the fleet, a 3.5 tonne luton van with a tail lift which is a euro 6 vehicle, meeting London’s ulez emission standards. This vehicle will be allocated for light haulage jobs only. For obvious reasons we do not use the same vehicles for our diffrent types of contracts.

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Reviewed by Rose on 10/3/2022

Efficient and competitive price.

Started in 2007 and incorporated in 2019, Jukoro Ltd is Worcester based building and construction business dedicated to serving our valued customers. With a focus on general building, construction, facilities maintenance, and joinery, we offer a comprehensive range of services tailored to meet the diverse needs of our clients. At Jukoro we understand that embarking on a building or renovation project can be both exciting and overwhelming. That's why we strive to provide a seamless and stress-free experience for our customers. From the initial stages of project planning to the final touches of completion, our team of experienced professionals is dedicated to project managing your house build or extension, ensuring that your vision becomes a reality. We take pride in our ability to improve, design, and build any aspect of your property. Whether you're looking to enhance your roof, bathroom, kitchen, or garden, our skilled craftsmen and designers are here to transform your space into a reflection of your unique style and preferences. Our commitment to quality craftsmanship, attention to detail, and innovative solutions sets us apart as a trusted partner in bringing your dreams to life. As part of our commitment to sustainability and environmental responsibility, we have recently launched our new "timber division" With a strong focus on sustainability practices and recycling, we are dedicated to offering eco-friendly options that meet the highest standards of quality. By incorporating sustainable materials and practices into our projects, we aim to contribute to a greener and more sustainable future. At Jukoro, we understand the importance of delivering exceptional results that exceed our customers' expectations. With a customer-cantered approach, we strive to build lasting relationships based on trust, reliability, and outstanding service. Our dedicated team is passionate about what we do, and we work tirelessly to ensure that every project we undertake is completed to the highest standards of craftsmanship and professionalism. When you choose Jukoro, you can be confident that you have chosen a partner that is committed to delivering excellence, exceeding your expectations, and creating spaces that inspire and enrich your life. Connect with us today to explore how we can bring your vision to life and provide you with a truly exceptional building and construction experience.

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Reviewed by Susan on 16/1/2023

Construction & Interior Fit Out Specialist

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Reviewed by Shahnaz on 24/8/2019

Really impressed. Pleasant, reliable and prompt as was his colleague. They worked efficiently and I would happily recommend them to family and friends.

KLS LANDSCAPES For all your Groundworks from Permeable Water Harvesting Block Paving, to Flagging & Fencing and Everything inbetween check out our website and give us a call....

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Reviewed by allan on 29/5/2015

2 lads worked hard, job harder than first thought but they stuck at it, required some mechanised tools

Experienced builder NEW TO RATED PEOPLE ???? Hi everyone. I’m Mitch, I’ve been in the trade since leaving school. I am a general builder that specialises in timber work. I do most jobs from small jobs like laminate flooring all the way upto 2 storey extensions. For the larger jobs I have a reliable team of builders including electricians, plumbers and bricklayers. We are happy to quote anything, bespoke is my passion. If you can’t get someone to build it, we can! Please feel free to browse photos of my work, I will try upload a little bit of everything. If you don’t see a photo of a job your asking for, feel free to contact me and I’m sure I will be able to show you examples of my work in that area. Friendly team of lads aging between 18 and 66! We look forward to working with you. P.s as mention above we are new to rated trades and as such have decades of experience, thousands of builds under our belts but alas, no rating on here. Any and all feedback will be most welcome. Stay safe everyone and see you on the job!

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Reviewed by Sue on 26/11/2023

Mitch did an amazing job would definitely employ him again

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Reviewed by Denise on 30/5/2017

Very happy with the work Ben did for me. He is very professional and he charges a very reasonable price. I would definitely recommend he to others and will more than likely be using his services again. Five stars all-round.

Folabson Service is a growing removal, garden maintenance, and cleaning services company. we have worked in various capacities in removals(man with a van/house removals), garden maintenance, and cleaning which includes deep cleaning, office cleaning, and domestic house cleaning both regular and one-off, we also handle end-of-tenancy cleaning as well as window cleaning. Try us and you will never regret it.

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Reviewed by Hayley on 15/9/2019

very reliable, quick to start and completed a very good job. He came to view the garden and started the next night. Took him under an hour and finished leaving a tidy garden. Very pleased with the price as well, cheaper than what I was expecting.

Your mind is a garden, your thoughts are the seeds. You can grow flowers or you can grow weeds!!!

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Reviewed by nic on 21/12/2023

Friendly , Many years experience, Good price with Quality. Specialise in work as: Handy Man Painting(Internal & External), Decorating, laminate flooring, flooring, shelves , Patios,Slabs,Fencing and general renovation.we do domestic cleaning . All London areas

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Reviewed by Matthew on 10/11/2020

Bekim worked really hard on a really extensive job, a big thanks to him. Left a really great outcome.

A family run business with over 20years experience in this area of work. We pride ourselves on our reliability, a friendly approach and most importantly, our knowledge of the industry.

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Reviewed by Mark on 13/1/2020

Thank you for an excellent job Glen. Within 24 hours of first speaking to Glen, our Pear tree was neatly removed. Would highly recommend - very professional.

hassle free painting service

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Reviewed by Nel on 8/12/2022

Very communicative. Did a brilliant and thorough job. Would not hesitate to recommend. Thanks so much!

We are a family-owned specialist craftsmen firm with many years experience looking after homes and properties; Design, Build, Improving, Renovating and Maintaining.

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Reviewed by Alex on 27/3/2022

I highly recommend this company. Russ was very flexible and easy to work with, provided very high quality work at a rapid pace with the final invoice being exactly what we were quoted whilst working to a tight budget. Highly recommend for anyone wanting quality work done with ease.

No matter what size of your building project, our team of multi-skilled, fully qualified tradesmen. All of whom provide the highest quality of building maintenance workmanship, whilst working to the latest health and safety regulations, can help with any aspects of general building works from a drain to a roof

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Reviewed by Holly on 13/10/2022

Good communication, very helpful and thorough. Sent before and after photos so that I could see the work (on the roof). 10/10 couldn't recommend more highly

We are a construction company dealing in all aspects of building work extensions and home improvements with over 20 years experience. We work to a high standard and work to timelines for our clients. We will also work to Covid government guidelines when working at your property.

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Reviewed by Gareth on 29/11/2021

Did a fabulous job on my back yard concrete patio which was crumbling in places and needed levelling. Also suggested adding another step to a rather steep step in place already which made perfect sense and he did a great job with that too. Took 1 day and sent photos of the site after work. Very impressed and very happy with the outcome. I recommend this company and will be using them again on other jobs in the future.

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