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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

Shane’s home improvements has firmly built it’s reputation on perfection with outstanding customer service, reliability and attention to detail. We provide a dedicated, personalised service, providing solutions to maximise your outdoor space. We strongly believe that a job is not worth doing unless it is done right. Shane’s home improvements has extensive expertise in providing a number of services, including design and construction of Patios, Walling, cedar & softwood Fencing, Millboard & timber decking, contemporary garden buildings, stainless steel and glass balustrades & balconies, block Paved, natural stone and resin bound driveways and Paths and installation of Artificial Grass/AstroTurf and much more. Drawing from our 13 years of experience, we offer a whole world of garden design ideas, which are excellently installed to suit different garden types, shapes and sizes, and fully meet your personal requirements. From modern designs to more traditional styles, we ensure you’re delighted with the end result. We Provide bespoke landscaping services for private and commercial clients Renowned for our quality installations and workmanship combined with high-quality materials such as natural stone paving, vitrified paving, porcelain paving, stainless steel, glass, cedar and Millboard decking. Shanes home improvements are a landscape design and home improvement services company you can trust

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Reviewed by Gary on 22/7/2025

Renovation Company With over 13 years of Renovation experience Gardens Renovation Exterior Renovation For more details, please do not hesitate to contact us.

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Reviewed by Ash on 16/11/2024

Timewaster

Taylors Building Contractors is your go-to solution for comprehensive property maintenance services. From routine upkeep to emergency repairs, here to ensure your space remains in optimal condition. With a focus on quality, reliability, and customer satisfaction, we take the hassle out of property care.we cover all traditional trades to plastering, carpentry, plumbing, and general building maintenance. Roofing, Brickwork,Fully insured, Credit & Debit cards excepted.

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Reviewed by Richard on 13/11/2024

Steve and team did a fantastic job, fixing a few issues in the house for my tenant. Really good service and communication, and will ask him to do jobs in the future.

Whether you're in need of a renovation, facing an emergency leak, requiring asbestos removal, or seeking efficient waste management services, we've got all your needs covered. Look no further for comprehensive property solutions at competitive rates. As proud members of the Federation of Master Builders, our skilled and experienced team possesses the necessary expertise to tackle any project. With a robust track record of successfully completing a variety of jobs in both commercial and residential settings, our team is fully equipped to handle projects of any size and complexity. Your satisfaction is our top priority, and we are committed to delivering optimal results for you. Choose Nu Space for a seamless, reliable, and expert approach to meet your requirements.

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Reviewed by Graham on 7/7/2025

A time and date was agreed with this company to attend our home and then provide us with a quote. However on the due date, the Representative of the company did not arrive. When we tried to call the company to find out why, we continually received an out of office message even tho this was only late afternoon . Very poor , we will not use this company again

S & M, Cleaning we are a team of two, My partner & myself I do a lot of the admin I also demonstrate how a cleaning company should operate and work well, to satisfy customers request and needs Monday- Saturday 9-4pm you can get hold of Myself we cover oven cleaning, House removal, Carpet cleaning, end of tenancy house clean an gardening. On a good day we can book you in to complete an do the JOB’S

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Reviewed by Khadra on 5/7/2025

Very friendly and professional. Did an amazing job and in quick time. Would use again

With over 10y on to construction industry,we operate a small family business owner aimed to provide an high quality services across the trades we offer, We have over 5y experience doing painting and decorating works leaving behind smile and the best experience, From Tv wall mountings to removals, storage ,and refurbishment,we cover all aspects of works . For a friendly man part of the team on site ,please don’t hesitate to get in touch with us..

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Reviewed by Allan on 15/7/2025

Greetings. My name is Hughie. I have over 20 years of experience in plumbing, leak detection, and bathroom installations. My team and I pride ourselves on delivering the best quality work to our clients and ensuring all clients are happy with our work and service. We also have Tradesmen who can undertake any work you may require, who always look to go the extra step for our clients. Our main focus is leak detection, we have all the necessary high-tech equipment to efficiently diagnose and quickly repair ANY leak, blockage or drainage issue, we are available 24/7 to come out to your premises to swiftly resolve any issue you are facing. We have full Public Liability Insurance, and offer discounts to the vulnerable and OAPs, Hope to be in contact shortly, Hughie

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Reviewed by Kike on 23/12/2024

AVOID AT ALL COST and it is the right company. Don’t pay him or his partner Nick Moules any money. Nick will probably visit your home within a couple of hours of posting the job (making you feel confident that your job will be finished as quickly as you need it to be) send you links to the materials to be purchased, ask for deposit and then stop all forms of communication. They will quote +/- £20 to the other tradesmen. Should be banned on this site.

Pink Hippo Tree Surgery is fully qualified in all aspects of Tree Surgery & Arborist with Public Liability & Full Insurance and over 5+ Years of Experience. We specialise in: Tree Felling, Tree Reductions, Pollarding, Stump Removal & Grinding, Hedge Trimming, Garden Clearance, Turfing & General Gardening. Pink Hippo Tree Surgery aims to please and customer satisfaction is our top priority. We are both friendly & charming and hope we will be working with you soon

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Reviewed by Roger on 10/2/2025

Tom and his colleague did a fantastic job removing a very large dead fir tree, with limited space to work with. Very pleased with the outcome. Highly recommended.

Me and my team we provide services that include team work and our priority is customer’s satisfaction. Am in trade for 6 yers. All the job that I take on that’s the jobs I’m good at and have qualifications for them.

I’ve worked in the construction industry since I was 16. Doing complete property refurbs right back to the bare shell to complete the project. Went to college when I was 27 and served my time with Rothwells plumbing services where I learned all aspects of plumbing and heating installations. I’ve worked for various social housing providers installing wet rooms bathrooms, heating systems kitchen tiling, and many other tasks. More recently I've been providing maintenance services to landlords and schools . I’ll

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Reviewed by David on 1/8/2025

Tony and his team were very friendly and helpful, some delays problem with joists also covering for walls were no longer available so had to reorder other suitable wall covering. WE ARE VERY SATISFIED WITH OUR WET ROOM.

Gabrica Ltd is a leading construction company renowned for its commitment to excellence, innovation, and client satisfaction. With a proven track record of delivering superior quality projects across residential, commercial, and industrial sectors, Gabrica Ltd stands out for its meticulous attention to detail, stringent adherence to timelines, and unwavering dedication to customer service. Equipped with a team of highly skilled professionals and state-of-the-art technology, Gabrica Ltd excels in every aspect of the construction process, from initial planning and design to construction management and final delivery. Committed to sustainability and environmental responsibility, Gabrica Ltd integrates eco-friendly practices into its projects, ensuring a lasting impact on the communities it serves. With Gabrica Ltd, clients can trust in a partner that consistently surpasses expectations, delivering exceptional results that stand the test of time.

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Reviewed by Joe on 27/5/2025

Brilliant. Efficient, hard working, friendly, professional, good vale and quality work. I'm very pleased and will use again.

We are a hard working team with great experiance

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Reviewed by David on 31/7/2025

Jack was great , fencing replacment , excellent communication and great work . Will be using him again . Thanks Jack very much - David , Hastings

KD Plastering Offers All Aspects Of Plastering & Rendering Services. A Professional Team That Provides A Friendly Service, With Quality Results And Within Your Budget.

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Reviewed by Beth on 19/10/2022

All-in-One Property Solutions, Trusted by Homeowners & Landlords Across London PFC Property Maintenance LTD is a reliable, family-run business with 10+ years of experience delivering expert property maintenance, repairs, and installations across London. All work is carried out by fully trained, insured, and vetted professionals with a strong focus on quality, reliability, and customer satisfaction. WHY CHOOSE US? > No job too small or too big > Tailored quotes designed to meet your exact needs > Free advice & well-organized, no-obligation estimates > Family-run, trusted local business > Fully equipped vehicles & expert contractors > One-stop shop for all residential property needs across London OUR SERVICES INCLUDE: - Handyman Services - Electrical Work - Plumbing - Building & Renovations - Removals/ Man & Van - Painting & Decorating - Gardening - Cleaning … and much more—just ask! FIND US ON: Google | Checkatrade | Bark | MyBuilder Proudly serving London and surrounding areas

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Reviewed by Deirdre on 29/5/2025

Quick to respond to advert on Rated People. Answered questions on where they were located and asked me for a video of job, which was sent. However, I needed the job to be done asap and Patrick has broken his ankle so I went with another gardening service. Patrick did call to explain what had happened and offered a discount on any other work. Very genuine worker.

landscape gardening/property maintenance

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Reviewed by Elaine on 2/8/2025

Keiran and his gang at Smith & Sons are a total disgrace. He demanded full payment upfront (which clearly funded his honeymoon), did the bare minimum, then vanished. No return, no refund, no shame. They’ve taken our money and run – pure theft, in my view. They hide behind multiple business names, which reeks of dishonesty and likely tax dodging. Untrustworthy. Unreliable. Unprofessional. Avoid them like the plague. I wouldn’t let them near a garden with a bargepole.

Hi :) I have a range of experience across the trade, with specialised expertise in the following areas,over 12 years: -in Drylining -in Carpentry - in refurbishing restaurants and houses. -Loft Conversions -House extensions After all that, I finally have the team, which we can do jobs from A to Z - Plumbing (gas safe certified) - Electrical (Certified) -Roofs -Loft Conversions -Extensions -Groundwork -Gardening -Fencing -Waste removal I'm happy to help across all jobs and answer any questions. Thanks for passing by, and I hope to hear from you soon :)

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Reviewed by John on 14/2/2025

Job done to very good quality but job did run over due to the Christmas period overall very happy

As professional landscape gardeners, we can create whatever you require for your garden including patios and paving, driveway installation, garden maintenance. Whatever the scale of the project, we can see it through from conception to completion.

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Reviewed by Hazel on 18/12/2024

Did not turn up to give quote and no contact to rearrange or since. Disappointed as first experience of this site.

Here is a description about my company testing 2 updating just testing

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Reviewed by Rated on 29/10/2024

Test without the bad word

ES Building Services is a family run business with a team of highly skilled, well experienced and passionate professionals who puts your needs at the forefront of what we do. All our work is completed to the highest industry standards and compliance with current regulations is always met. We focus on providing a high end finish on all of our projects regardless of budget. We will make sure you are involved and understood at every step of the process, from design to completion. Whether it’s a simple maintenance job or a full internal refurbishment, we aim to provide a level of service that exceeds your expectations. Our predominant active contacts consist of bathroom and kitchen refurbishment work. We work alongside multiple industry leaders and have an excellent track record in providing high quality installations across London. With a skilled and mature team of professionals we have an abundance of experience in all areas of building services. We specialise in full internal refurbishments covering all aspects of the build: strip out, plastering, kitchens, bathrooms, plumbing, electrics and everything in between. With over 300+ 5* reviews accross all platforms, rest assured your property is in safe hands with ES Building Services. Kitchens Bathrooms Refurbishments Electrical installation + Everything in between NICEIC Aproved Contractor. GasSafe Registered Engineers. SafeContractor Approved.

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Reviewed by Laura on 9/7/2025

Harry and Mark were absolutely brilliant. Harry's communication was excellent and he went above and beyond on my bathroom and full flat renovation. He made helpful suggestions, managed parts of the project, sourced a new boiler at a great price, and brought in a fantastic team. I trusted him fully, even giving him a spare key. I felt genuinely prioritised and supported throughout. Would highly recommend.

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