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What happens when you submit a job on Rated People?

Submitting a job on is as easy as 1-2-3, however, once you’ve filled out the form, what happens next? We know you go to to find quality, local tradespeople, but what happens between the click of a mouse and when the tradesperson rings your doorbell?

1. Submitting a job

Whatever your home improvement project is make sure you fill in as much detailed information as possible. This is very important so tradespeople know exactly what kind of lead they’re buying and if they can do the job. Think about: the size of the room/garden/space, if you’re supplying material, the scope of the work, if it’s a repair job or new installation etc.

We know it can be difficult to estimate a budget, but please make sure you don’t underestimate. If the budget is fair, you’re also more likely to receive interest and additionally, tradespeople will give you an accurate estimate when quoting. When you’ve submitted all info you’ll see how many tradespeople there are in your area, and you’ll also be able to upload a photo of your project that can clarify the help you need.

2. Getting quotes

When you’ve filled in the job form, you’ll receive an SMS or email with simple instructions to validate your details. We’ll send a request out via email or sms to tradespeople who are a) are qualified for the job and b) have selected to work in the area you live in. The beauty of the service is that tradespeople can work and grow their reputation locally.

3.  Picking a tradesperson

Since we’re all about putting you in touch with quality, local tradespeople we think it’s important that you can make an informed choice who you hire. Therefore, when you’ve been contacted by tradespeople, you’ll be able to read their ratings. Only previous customers on can rate a tradesperson, which means there’s a closed loop system. Tradespeople can’t rate themselves nor can they get a mate to submit a review.

Read the ratings carefully and pick the tradesperson who’s right for you and who you believe can best accommodate your wishes. Tradespeople are able to upload photos of their previous jobs, which might help in making a decision too. Remember that the tradesperson will get in touch with you to quote, so don’t be surprised if you get an unknown number calling you up on a Thursday morning. You’ll receive an SMS whenever a tradesperson buys your lead. You might be happy with the first quote you receive, and don’t want another tradesperson to contact you. If so, Simply reply ‘STOP’ to that initial SMS and you can take your home improvement project forward.

4. Rating a tradesperson

After your job has been completed, it’s important that you contribute to the community and rate your tradesperson. This will help others finding a quality tradesperson too and of course, it also benefits the tradesperson so they can continue to grow their business. 3 weeks after you picked your tradesperson, we’ll send you an email reminding you to submit a review.

Think about why you were so impressed with your tradesperson. Was it their skills, that they stuck to the quote, that they arrived on time or any other details you find worth mentioning. All reviews are published, negative ones too, however we don’t accept offensive language or personal insults, so these comments will be removed. Should you have a negative experience it is important to tell others. Ultimately, we don’t want rogue tradespeople on the site as these have no place in our community, and we take it very seriously should a tradesperson disappoint.

So are you ready to find a quality, local tradesperson now?

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