Did you know we have an app for homeowners? With our new in-app calling feature, it’s time to give it a try.
Homeowners and tradespeople can now speak on the phone without leaving the Rated People app. So, no more answering unknown calls, and you can now post your job, chat, and rate your tradesperson, all in one place.
Both homeowners and tradespeople can make and receive calls using wifi or mobile data, and you’ll always know when a Rated People tradesperson is calling.
We’re in the launch phase of in-app calling so not all of our tradespeople are using the feature. But don’t worry, if you make a call to a tradesperson who doesn’t have it yet, you’ll get the option to connect via a mobile call.
How it works
First things first, if you don’t have our homeowner app, download it now:
When a tradesperson calls
Most likely, the first time you use in-app calling will be to answer an incoming call from a tradesperson who wants to quote.
As long as you have the app on your phone and you’re logged in, all you have to do is answer the call. If you’re not logged in, or you’re not sure if you are, just open the app, tap ‘More’ in the bottom right hand corner, and if you see the option to Log in / register, that’s what you need to do.
Once you’ve posted a job with Rated People, whether you did it on the website or the app, head to ‘My jobs’ and you’ll see whether any tradespeople are interested in quoting. If there are, you can expect a call soon after.
When they call, you’ll see that it’s a Rated People tradesperson calling.
When you call a tradesperson
If you open ‘My jobs’ and see that a tradesperson wants to quote, and you’d like to speed up the process, just hit ‘Call’. A data call will be started but remember, if you make a call to a tradesperson who doesn’t have in-app calling yet you’ll get the option to connect via a mobile call.
Download the app now: