The quick way to find a local Velux / Skylight Window specialist in Stacksteads

Reviewed by Marion on 18/9/2015

Fast friendly service but no guarantee and windows and doors company now no longer trade. Bathroom was installed by this company but they installed a faulty pipe and consequently a flood through kitchen ceiling made it uninhabitable and I had to move out and sell property because of the trauma.

Reviewed by Tom on 12/12/2024

Mark and Lee installed a new bath and shower with associated tiling new lighting and extractor they paid attention to finished detail I am extremely happy with works. Turned up on the date agreed and worked continuously until the work was completed

Reviewed by Babji on 26/7/2021

Great lad and did a great job.

Reviewed by Terry on 20/9/2012

James said that he didn`t have much work on so he could come and have a look at my roof problem the following day.He said that he would phone when he was on his way.Didn`t phone,didn`t show up,didn`t answer his phone when i called,didn`t reply to my messages.Little wonder that he doesn`t have much work on.Waited around for him for several hours.......Time waster.......minus 5 stars( although i have to give 1 star to submit my comments )

Reviewed by Jennifer on 20/6/2020

We were happy with the kitchen and work (apart from late start and finish / lack of communication), but the kitchen has been in for less than a year and the new floor that was laid is splitting. The underlay wasn’t installed correctly so the joints on the vinyl tiles have split. We’re going to have to have it all removed and done again, properly. Very disappointing.

Reviewed by Peter on 1/11/2023

AVOID AT ALL COSTS.

Reviewed by abdul on 6/7/2020

very poor work. damaged the felt that was already installed, and roof is still leaking. very poor communication.

Reviewed by Oliver on 20/6/2012

Good job

Reviewed by David on 22/6/2024

Dale and his team were brilliant. The schedule was set out and agreed in advance and adhered to pretty much to the day. The different trades turned up as planned and each one was excellent. We are delighted with the workmanship and the finished kitchen and would thoroughly recommend Dale, particularly with his experience of fitting Wren kitchens.

Reviewed by Nicky on 18/4/2025

Great job done quickly

Reviewed by Anne on 28/11/2011

Very unreliable. Shane and his co-worker never turned up when agreed. The quality and finish of the bathrooms was very poor. The mastic and tiling were of very poor quality even after replacing it for the second time. The first shower tray cracked within days (poor quality of sourcing of materials), after the second one being fitted it flooded badly into the lounge below resulting in a new ceiling being required, the walls needing to be replastered and new carpets required. The bath handle was also broken. The quality of the grouting work was also extremely poor, with some areas not even grouted. Communication very poor. No responsibility or apology for all of the errors or issues. I would not recommend SN Plumbing and Tiling to anyone.

Reviewed by Avril on 24/8/2009

Brendan has done a first class job for us (entire front bedroom and landing ceiling), at a competitive price. We are very pleased with the result, and have no hesitation in recommending him.

Reviewed by Jean on 8/1/2025

Terrible they have no idea about gardening cut everything down with strimmer even my rhodedrem have lost all my spring flowers they also chipped my car they overcharge should have come back next days didn’t. Sorry but I am angry No Rhodendrum no hydrangea Even cut my tree fern Mrs Jean Mccaig

Reviewed by Hayley on 16/10/2014

When I was told that Mark and his team would be at our house before we left for work at 7am, I couldn't believe it! But they stuck to their word; they showed up early, did a fantastic job and cleaned up after themselves. Would definitely recommend them.

Reviewed by Carolyn on 14/9/2024

Great bunch of lads. Paul came round to quote within a couple of days, fair price, tradesmen all professional, respectful, tidy and communication great! Have already asked them to do more work for me. Definitely recommend.

Reviewed by Phil Titterton on 4/11/2011

I found Anthony very reliable,. A good price was set and a job well done. Anthony also followed up on a few weeks later to see if everything was ok. I would highly recommend this company.

Reviewed by John on 3/2/2023

Very unhappy with work completed. Unsafe working practices by team. Roof has more leaks than prior to works starting Damage to asbestos panels Poor workmanship Optimal roofing now ignoring my attempts to contact them. I have had a full house refurb using many contractors and have never experienced anything resembling the appalling standards set by Optimal or their lack of attempt to resolve . DO NOT USE THIS COMPANY. I am now 1k out of pocket and will have to pay another contractor to fix damage caused

Reviewed by Jamie on 31/1/2017

PB installed a new Velux window where an old skylight had been positioned. The job turned out to be more complicated than first anticipated. However, PBs staff stayed as long as the task took (working into the dark and coming back the next day) and charged no extra. They were punctual, polite, friendly, and professional and the job was reasonably priced.

Reviewed by Daniel on 26/10/2023

Luke gave a decent quote for some roof, paving & fence work. What they did complete was good, but they did not finish the job. Communication was very frustrating and I had to constantly chase for updates. I stupidly paid the full balance after the garden was complete, but before the roof work was. It's now 9 weeks on & despite repeated assurances that they will come back (and me offering a further £200 to complete the roof work), I do not believe they intend to return. 3/5