The quick way to find a local Hot Water Tank/Appliance Tank Thermostats specialist

Reviewed by andy on 3/9/2011

DO NOT USE THIS PLUMBER. We hired Dave for the plumbing on the renovation of our new house. This included new radiators, new boiler (fitted by another gassafe plumber not Dave as he's not registered), fit new downstairs loo, fit new bathroom, and due to complications new cylinder and pumps. We thought we had a good relationship with Dave as he turned up on time, worked hard and seemed conscientious. The problems started after the job had finished and he had been paid in full. The hot water system was still not commissioned (I shouldn't have paid him until this had been done, but I've learned now), and more worryingly the boiler had not been commissioned. There was also a leak from the downstairs wc sink. These were to be completed by Dave on the last day but he never turned up and a series of excuses ended up with Dave never coming back. Two days after moving in a wet patch appeared on the kitchen ceiling and progressively got worse. We tried to call Dave but by now he had decided not to answer our calls. He did agree to pay for another plumber to complete/fix the job. To date we've not seen a penny. We got the leak fixed which was caused by bad soldering under the shower tray. We had to contact Gas Safe to get Dave to respond to our request for getting the boiler and hot water working, and eventualy the boiler fitter came out (and even thought Dave was out of his depth on the job). He even said he was trying to contact us to arrange this but Dave told him he didnt have our number, which is a lie as he has it stored in is phone under don't answer! Now, we've noticed another leak in the lounge ceiling. I would call Dave but he wouldn't answer, and I wouldn't want him anywhere near this house again. Since moving we've noticed that the standard of workmanship is poor on the bathroom fittings, shower enclosure and bathtaps (set in wall), which are now leaking and finished messily. Again we're getting another plumber to fix this and will be sending the bill to Dave - which he's agreed to pay but I've not seen it yet. Rest assured Dave, I will be taking this to the small claims court as it costs me nothing through my home insurance. In summary, Dave seems like a lovely guy, but in reality is not up to the job and is not good to his word. Assuming his excuses are true its still no reason to treat people like this.

Reviewed by Hayley on 16/10/2014

When I was told that Mark and his team would be at our house before we left for work at 7am, I couldn't believe it! But they stuck to their word; they showed up early, did a fantastic job and cleaned up after themselves. Would definitely recommend them.

Reviewed by Daniel on 15/7/2016

Geoff was excellent. Turned up on time, tested our electrics and did a few jobs and gave us some good advice. Charged a fair price and will definitely use again.

Reviewed by PETER on 26/8/2022

ARRIVED ON TIME,DID THE JOB EXPERTLY,POINTED OUT HOUSE BUILDERS FAULT ON GAS PIPE. WOULD HAVE NO HESITATION TO HIGHLY RECOMMEND HIS SERVICES TO ALL OTHER USERS

Reviewed by Sheila on 5/12/2023

Job was actually pretty ok such a shame they left my home in a state. No cleaning up after the job even though Paul stood for two days saying how much his guys respected peoples homes then on the final day stepped over it all to leave. Damage to paintwork, knocked a plug out of its socket and broke my hoover. This could have all been discussed and made right but unfortunately it wasn’t and we were left with a bad taste with it all and the owner only really wanting to discuss payment. Such a shame

Reviewed by Rachel on 3/3/2016

Brian tiled my kitchen and it looks just brilliant. I would definitely recommend, he was reliable and friendly and the price was very reasonable. Thanks Brian, if I need any more work doing I will come straight to you!

Reviewed by shirley on 22/11/2016

these guys havn.t a clue .. overcharged.. had massive leek after they had been coming through kitchen ceiling. they came back out. and supposed to have fixed their mistake. 15 min later still leaking ... never picked up my calls .. then they turner their phone off. . job finished by another plumber I had to call. all it needed was new waste pipe. 90 pound job cost me 220. don't let these plumbers loose on your plumbing.....

Reviewed by Amar on 24/1/2013

No complaints. Sorted a problem out that building control had condemned and 4 other plumbers wouldn't touch. Turned up on time. Priced fairly and work carried out to a fantastic standard. Regularisation certificate received. :)

Reviewed by Mark on 7/4/2024

Chris did a good job at first, he was professional and left the job clean and tidy. However, once the tap came loose a few months later, he ignored my messages. It appears there is no guarantee with his work.

Reviewed by Jamie on 31/1/2017

PB installed a new Velux window where an old skylight had been positioned. The job turned out to be more complicated than first anticipated. However, PBs staff stayed as long as the task took (working into the dark and coming back the next day) and charged no extra. They were punctual, polite, friendly, and professional and the job was reasonably priced.

Reviewed by Gary on 21/12/2018

perfect! very reliable punctual and professional very high quality work recommended

Reviewed by Matthew on 16/8/2010

No notes were taken on the initial visit and so a loose tile was left down which meant i had to rip the other tiles up before they set. The sealant around the bath and shower was a joke, they put clear sealant over grey that had been cut and so you could see the mess of grey beneath. To top it off the leak that was aparently fixed is now leaking again. Amateurs!

Reviewed by Tracey on 16/11/2013

The floor tiles were not positioned by staggering as originally agreed. The wall tiles had excess grout left on them which I have had to spend number of hours cleaning of & this is still not complete. The basin does not sit level on the vanity unit, a family member has removed the basin and it in the midst pof cutting a bigger hole. Really disappointed with the overall finish.

Reviewed by Deborah on 17/2/2012

I made 2 mutually convenient appointments with this chap and he didn't turn up to either. He then severed contact without reason.

Reviewed by Phill on 25/4/2024

Update: is now refusing to send any refund due to a bad review. Beware.