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Very high standard of work carried out by Mark. Solved my issue,very knowledgeable,punctual and tidy. Would recommend & certainly use again.

Patrick

Viktor and his team thanks so very much for all your hard work these guys know how to give a professional job very approachable nothing too much trouble they just get on with the job so we didn't have too worry would have them back in a heartbeat

Linda

Excellent service, easy to deal with, good price. Would recommend and will definitely use again.

Anne

Find everything you need to know about hiring a heat pump installer. Get a quote for an air source or ground source heat pump. Below, we cover tips to help you hire a skilled heat pump installation specialist:

Browse Heat Pump (Air source/ Ground Source) specialists

Take a look at our Heat Pump (Air source/ Ground Source) specialists profiles, read reviews and request quotes directly.

How to find a local, reliable heat pump installation specialist

Heat pumps are a renewable energy source that can help you cut down on your heating bills whilst also lowering your home’s carbon footprint. You can choose between a ground source heat pump and an air source heat pump. Speak to a local specialist for advice and a free quote.

Which type of heat pump should I get?

Heat pumps are an energy efficient way of producing heat and hot water. They do this by taking heat from their environment and transferring it into a liquid, which is then compressed to increase its temperature.

The most common types of heat pumps include:

  • Air to water source heat pumps
  • Air to air source heat pumps
  • Ground source heat pumps

Which system you get will depend on your home and your specific needs. Ground source heat pumps are usually only installed in homes where three air to water heat pumps can’t satisfy demand, such as properties with more than eight bedrooms. Though air to air heat pumps provide instantaneous heat (warm air), they don’t heat radiators or retain heat.

Heat pumps are great because the amount of heat they produce is more than the amount of electricity they use. This makes them more efficient than other heating systems. According to the Energy Saving Trust, heat pump systems are expected to become the cheapest and lowest carbon form of heating available.

Want to get one installed? Speak to a heat pump specialist today. Other energy solutions and low carbon upgrades include:

Picture of an air source outdoor heat pump installed in a garden

Factors to consider when hiring a heat pump specialist

It’s really important that you choose a reliable heat pump installation company to carry out work on your home. Failing to do this can result in stress and expensive repairs. Look out for heat pump installers who are Microgeneration Certification Scheme (MCS) accredited, as heating engineers who are MCS certified demonstrate a commitment to high quality installations, approved products, and customer care.

Before you hire, you should do your research to ensure that your heat pump specialists:

  1. Are an experienced company with a strong history of successful projects
  2. Have all the necessary licenses and insurance needed to protect you and their workers
  3. Have a good range of positive reviews from previous customers vouching for their reliability
  4. Are available to carry out the work in the timeframe you need it by
  5. Are quoting a price and payment option that you are happy with, having compared the quote with other local heat pump companies

A local heat pump installer is more likely to respond quickly, as they’ll be right around the corner and ready to help.

Post a job today to find a reliable, local heat pump specialist.

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Picture of a ground source heat pump being installed with a long geothermal ground loop in a dug out trench

How much does it cost to install a heat pump?

How much you’ll end up spending on a new heat pump depends on a range of factors, including:

  1. How big your property is
  2. Whether you’re installing the pump in an existing house or in a new build (installation costs tend to be cheaper for new builds)
  3. The amount of prep work needed before the pump can be installed (for example, will you need a new electricity supply from fuse box to pump, and will you need to replace old radiators to help improve efficiency)

According to the Energy Saving Trust, the average air source heat pump costs between £7,000 and £13,000. On the other hand, ground source heat pumps tend to be more expensive, costing anywhere between £14,000 and £19,000. The added costs account for the extra work needed to install boreholes in your garden.

To help with the cost of installing a heat pump, homeowners in England and Wales can apply for a grant of £7,500 from the Boiler Upgrade Scheme (BUS).

Though ground source heat pumps are more expensive, they’re also better at heating your home, offering greater fuel savings and lower energy bills in the long run. The main cost factor to consider for air source heat pumps is what condition your radiators are in. Older, type 10 and type 11 radiators will likely need replacing before you can install your heat pump, whilst newer types 21 and 22 will most likely be fine.

If your property has underfloor heating, then an air source heat pump is a recommended investment, as underfloor heating and air pumps work very efficiently together.

Whichever heat pump you choose, it is a good idea to insulate your property as much as you can before you get your heat pump installed, as a heat pump will work inefficiently in a poorly insulated home.

Ready to install your new renewable heat source? Speak to a skilled heat pump installation specialist to get started.

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Picture of two external air source heating pumps on elevated platforms

Do I need planning permission to install a heat pump?

Unless you live in a listed building, you won’t usually need to apply for permission to install a ground source heat pump.

You can avoid applying for permission for an air source pump as well, as long as your installation meets the limits and conditions outlined by the Planning Portal website. This includes ensuring your heat pump complies with the Microgeneration Certification Scheme. You can ensure yours does by hiring an MCS accredited and certified installer.

Questions to ask a heat pump specialist before you hire

Before you hire, we recommend you ask your heat pump installer a few questions:

How many years of experience do you have?

Knowing how much experience your heat pump installer has will allow you to pick a company who you are confident has enough expertise to carry out a high quality job. When you’re finding a heating engineer through Rated People, head over to their profile to check out the pictures on their work gallery and their ratings and reviews.

How much will the job cost?

Asking how much the job will cost will help you budget for the installation and ensure price transparency before you hire. How much you’ll end up spending depends on the scope of your project, and where you live in the UK, so make sure you add plenty of details when you post a job.

How long will the job take?

Knowing what your project’s estimated timeline is will help you set realistic expectations about how long your heat pump installation will take to complete.

Are you licensed and insured?

Make sure to ask your heat pump installation company what insurance they have before you hire. This will protect both parties and ensure you hire a skilled tradesperson. Whilst it’s not a requirement, it’s a good idea for your heat pump specialist to have public liability insurance to cover you and them against any accidental damage or personal injuries.

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Goldsmith's building services for reliable tradesmen , professionalism and quality workmanship.

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Reviewed by Aaron on 27/4/2024

Did a great job measuring and putting up my blinds. Showed up on time, very reasonable price and a nice bloke

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MATT BUILDERS

Heat Pump (Air source/ Ground Source)

Good, conscientious company. High quality work. Orders completed on time, professional service and honesty to their customers.

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Reviewed by Richard on 15/5/2024

Work to retile the bathroom was scheduled promptly and delivered very well, on-time and in line with the quote. Wouldn't hesitate to use again. Tidied up and left things looking smart.

Welcome to JBLB Plumbing and Heating Services . We are a small family-run plumbing company who specialise in domestic plumbing repairs and installations, radiator and boiler upgrades, bathroom installation and mobility / walk in showers. As a company, we pride ourselves on delivering all of our customers with a prompt and reliable service, no matter how small the job may be. We also offer discounts to OAPs for most small plumbing repairs and installations.

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Reviewed by Euan on 9/10/2024

Job done on time and quickly. Arrived when they said they would. Easy to deal with. Would recommend.

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Elite Homeworx

Heat Pump (Air source/ Ground Source)

Elite Homeworx offer a wide range of services from a basic tap change to full bathroom installations, repairs and heating systems, as well as home maintenance.

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Reviewed by Mary-Jane on 28/5/2025

Scott didn’t seem to go through the Rated People site to get the job - the app told me I had had no quotes as Scott phoned me directly so this took me unawares! However he came promptly & did the job well so I gave no complaints.

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BJ Crossley

Heat Pump (Air source/ Ground Source)

25 years carrying out an array of handyman/maintenance work, relaxed manner with care and attention to each job. Proactive communicator.

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Reviewed by Marcia on 26/8/2025

My initial post on rated people was for a handyman to repair a wooden gate. Ben responded very quickly to the posting and on his review of the gate we agreed that repair was not feasible and the solution was to install a new gate. Ben worked hard to build and install a replica of the old gate and I am happy with the end result. I can recommend his craftsmanship in carpentry and attention to detail to ensure customer satisfaction.

CLEVER HEATING LTD avatar

CLEVER HEATING LTD

Heat Pump (Air source/ Ground Source)

We are a family run business based in south west London covering over central and south London. We have been working in the gas and plumbing world for over 9 years and take pride in all our jobs. Our customers happiness is number one and you will feel comfortable throughout all work taken on by our team. We look forward to hearing from you soon Clever Heating Team

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Reviewed by Hannah on 12/5/2025

Clever Heating did excellent work, at a good price and were super communicative throughout. Would absolutely recommend to anyone.

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AQUAFIX

Heat Pump (Air source/ Ground Source)

Aquafix Property Maintenance specialise in property extensions, bathroom and kitchen refurbishments

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Reviewed by Sumit on 12/12/2022

Derek is a professional and he came around at short notice to fix my boiler. He gave clear advice and also what he was doing. The repair required multiple visits but he managed to keep me up to date on what he was doing and also the costs were reasonable. I highly recommend him.

Hallmark Kitchen and Bathrooms use NICEIC approved electricians Part P &17 Edition Qualified and use gas safe heating engineers. We do the work from start to finish or part fit inclusive of tiling, plastering, carpentry and rubbish disposal. OAP discounts

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Reviewed by Pat on 18/5/2025

A good solid floor fitted to our conservatory with extra damp proofing added to solve a previous issue. Would definitely use again.

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Sam The Gas Man

Heat Pump (Air source/ Ground Source)

Self employed gas engineer. Specialise in boiler breakdowns, gas appliance servicing, gas appliance installations and gas safety checks.

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Reviewed by Alice on 24/8/2025

Sam was prompt, friendly and honest. Checked boiler pressure drop/leak issue and confirmed boiler is safe and does not currently need replacing/repairing. I had been on £33 per month plan with another engineer who quoted £800+ a year ago then £300+ more recently for repair; or £2922.00 for new boiler (recommended as they said part would keep breaking). Sam asked me to call him back if leak happens again. Explained his fee for one off annual service. I have now cancelled my plan with the other engineer.

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A&K Building Services

Heat Pump (Air source/ Ground Source)

We are a family business that covers all type of building work : Flooring, Electrical and Plumbing installations, Painting and Decoration, Bathroom and Kitchen installations, Extensions and Loft conversions, etc. All our work is certified and guaranteed.

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Reviewed by Sean on 1/7/2024

Alion and the team worked tirelessly to compelete our bathroom in what was a tight schedule, achieving a stunning result, and for a fair price. I couldn't recommend them enough.

Your local, friendly, reliable plumbing and heating services

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Reviewed by Ron on 18/4/2025

He did a first class job and was very pleasant throughout. Price was excellent and job was completed with little mess. Will use again

We have been trading for 23 years in plumbing. We offer all plumbing needs. We also have an emergency call out.

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Reviewed by liz on 24/4/2025

Job done efficiently and explained clearly. Prompt appointment.

We are a reliable and trustworthy company. We carry out small and large scale domestic and commercial projects, covering all aspects of construction. We can also offer finance options.

Our company provide all solution for heating and plumbing. We install new boilers full heating system with pipe work, radiators, hob, cookers. We service repair boiler and all the gas appliances.

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Reviewed by Hugh on 21/8/2024
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T J Heating LTD

Heat Pump (Air source/ Ground Source)

Hi there , I’ve been with British Gas for the last 23 years and have a vast experience over different types of boilers .I have recently left the company to go on my own and am fully gas safe . Work I specialise in, is breakdowns ,servicing,Powerflushing, boiler installations , complete heating installations, landlord gas safety checks and plumbing work / bathrooms . Many thanks Tim

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Reviewed by Ms Maria on 23/4/2024

We are delighted with Tim’s excellent and professional service in fitting a replacement radiator and clearing a problem drain for my elderly mum. He responded straight away with his quote and I found him very reassuring when he explained on the phone how he would carry out the job and how he was able to complete the job within a week, which was perfect timing for us. He was friendly, efficient and completed the job to a high standard. We are very happy and would thoroughly recommend without hesitation.

KENDY PLUMBING AND HEATING LTD HERE TO SERVE. PLEASE DONT HESITATE THANKS DALE F.

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Reviewed by Cindy on 2/5/2012

Prompt response, friendly and did a good job. Would use again.

LEGACY RENOVATION GROUP avatar

LEGACY RENOVATION GROUP

Heat Pump (Air source/ Ground Source)

we are experience refurbishment contractors. we are reputable and reliable builders, established since 2010 and over 20years experience in building trade. using our skill and materials, we are eager to ensure that our customers are completely satisfied.

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Reviewed by Vinoth on 5/3/2025

Did not received the quote / response after sent the details.

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NES Electrical Solutions

Heat Pump (Air source/ Ground Source)

Electrician Services You Can Trust. I’m new to rated people but not to Electrics. I have over 15 years experience working with electrics. I take great pride in providing reliable and high-quality electrical services for residential, commercial, and buildings. I’m committed to excellence, ensuring that every project is completed with meticulous attention to detail. Here's what sets me apart: 1. Attention to Detail: I meticulously assess electrical systems, diagnose issues, and create precise solutions. We leave no wire unexamined, ensuring safety and optimal performance. 2. Punctuality: I understand the importance of timely service. My electricians arrive promptly, ready to tackle any electrical challenge. Your time matters to me. 3. Professionalism: I always conduct myself professionally, treating your property with respect. I will communicate clearly, provide transparent quotes, and maintain a clean work environment. 4. Trustworthiness: As a trusted electrical contractor, i prioritize honesty and integrity. You can rely on me for transparent pricing, accurate assessments, and dependable service. Whether you need installations, repairs, or maintenance, I’m dedicated to exceeding your expectations. Contact me today for reliable electrical solutions!

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Reviewed by Robin on 25/6/2025
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Hydroplumb

Heat Pump (Air source/ Ground Source)

heating engineer with 30 years of experience

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Reviewed by Ashley on 15/4/2025

Dean came quickly to see the issue and fixed it there and then. Great service and good chat

Brite Finish avatar

Brite Finish

Heat Pump (Air source/ Ground Source)

Hi this is Mo from Britefinish, handyman with over 10 years experience. The wide range services offered with honesty reliability punctuality and professionalism. Handyman Services offered : All Flat Pack Furniture Assembly TV Wall Mounting Door Fitting/Trimming Fitting door Handles, latches, locks,etc Flooring: Laminate, vinyl, carpet, decking etc Odd Jobs e.g fix kitchen cabinet doors and drawers & floating shelves and mirrors Bespoke Furniture Fitting Flatpack Bookshelf/Bookcase Assembly Floating Shelves Fitting Curtain Pole Fitting Roller Blinds Fitting Kitchen Cabinet/Unit Fitting Kitchen Worktop Fitting Hanging mirrors Interior Door Installation/Fitting Internal Locks Britefinish assemble all types of flat pack items including: wardrobes, chest of drawers, beds, kitchen units, sheds, gym equipment, guest beds, bunk beds, office desk, chairs, sofas, garden furniture, home furniture, office furniture, swing sets,bikes, exercise equipment .... Britefinish assemble flatpack furniture items from major retailers: Ikea, Argos, Bensons for beds, Tesco,The Range, John Lewis, Dreams, Harveys, Very, Wayfair,Wickes, Tesco, B&Q, Amazon, Ebay, etc

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Reviewed by Soraya on 18/12/2024

Great work, very reliable and efficient.

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