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1ST CALL RESPONSE

Septic tanks - installation / emptying / cleaning

we are a small family company offering a range of service at a competitive price and pride ourselves on customer service within the company we have over 20 years of experience within the plumbing and heating industry. we will offer a 2hrs call out service were we can we offer the following services plumbing central heating showers toilets boiler installation boiler breakdowns hot water cylinders cold water tanks emergency plumbing burst pipes gas appliances all our engineers are fully qualified and trained to the highest standards

Latest homeowner review

Reviewed by Amanda on 14/8/2018

I can’t fault the service, Mark arrived on time, completed the job to the price quoted, Highly recommend

Dyno Plumbing

Septic tanks - installation / emptying / cleaning

When you need help with your plumbing, you can rely on Dyno Plumbing. Our local engineers can take care of all your plumbing needs there and then. We offer 24/7 service for plumbing emergencies, won't charge a call out fee and all our work is guaranteed.

Latest homeowner review

Reviewed by Chris on 14/8/2018

Not great turned up to do a quote they guy who up seemed to have a good understanding of what was required. I was advised a quote would be emailed across to date it has not the work has gone else where

W.A Moore Building Solutions

Septic tanks - installation / emptying / cleaning

Latest homeowner review

Reviewed by Mick on 12/8/2018

very quick to respond to enquiry attended property on agreed appointment explained very comprehensively how works was to be executed very competitive price completed works as agreed and in a timely fashion with a great works ethics and fuss completely satisfactory

North Star Building Solution

Septic tanks - installation / emptying / cleaning

ABOUT Established in 2010 North Star Building Solutions are a highly successful building company specializing in exceptional residential projects. Covering a whole lot of London, we provide our clients with creative solutions and bespoke building services. As well as covering all aspects of new build and can deliver technical expertise to the latest building designs. We pride ourselves in completing a variety of projects including affordable and high specification housing, energy centres, hotels, restaurants, community centres and a church; we are experts at Extensions, Conversions, and Refurbishments. Whatever the size and detail of your project, we are Proficiency and we truly are the best at what we do. . Our work comes with a 5 years warranty and we have an indemnity insurance of up to £5m The North Star Building Solution promotes and supports excellence in workmanship, skilled and dependable tradesmen. We take our responsibilities as members very seriously. We are confident in all of our major projects, which we deliver with a 5-year warranty, which is designed to protect our clients against defects and ensure their peace of mind. We are proud that North Star Building Solutions is the only specialist construction company that has formally committed to providing the most reliable and straightforward services with a customer-centric approach and vision statement that holds us accountable to our work and clients. Benefits By choosing North Star Building Solutions for your building project you will benefit by having a single company, motivated to deliver a successful project by fulfilling multiple tasks, including great design, quality, budget and project management. Proficiency can work with any property renovation or house extension, from side return kitchen extensions to single and double conversions and new builds. *OUR SERVICES *ELECTRICAL *PLUMBING *CARPENTRY *TILING *DECORATING *REFURBISHMENT *CONSTRUCTION *And Building Renovations *HOUSE EXTENSION *LOFT CONVERSION *KITCHEN *BATHROOM INSTALLATION We take pride in our work which we give it full commitment and attention to details. All our is delivered to the highest quality. Here is a selection of our building recent projects which shows the level of experience and the high standards of our work. Do not hesitate to contact us for your next project, call us. References are available upon request.

Latest homeowner review

Reviewed by Ian on 12/8/2018

Leo and his team worked very hard, including long days and weekends. We are a family of 5 with 3 young children so complete bathroom refurb was always going to be a challenge. On the whole they tried to minimise impact and the final finish is superb. Slight breakdown in communication over old toilet disappearing with nothing to replace it and additional costs for mosaic tiling that weren't quoted for. However, on both occasions Leo resolved the issues in my favour. I would use him again & recommend.

O.G.S & Sons Ltd.

Septic tanks - installation / emptying / cleaning

We are a Northwest Based Company and have professional experience in Civil Engineering Contracts in the U.K and have a detailed knowledge of all aspects including the following: External Works, Landscaping, Foundations, Drainage, Brickwork. Extensions, Garages, New builds etc

Latest homeowner review

Reviewed by paula on 11/8/2018

Owen and his team arrived to do some concreting and groundwork on our property exactly when he said they would. Straight away they were very professional, very polite and friendly. They confirmed what work needed to be done and got straight to it. Throughout the entire project they continued to tidy up after themselves keeping the area as clean as possible, and having building work done, that in itself is quite an achievement. After the work was finished, they tidied all the rubbish away.

PM Carpentry and building

Septic tanks - installation / emptying / cleaning

We are a small friendly local building company with over 15 years experience. We specialise in residential renovations and extensions and are able to provide estimates for all works big or small.

Latest homeowner review

Reviewed by ANDREW on 10/8/2018

Thanks Paul for doing an excellent job, well recommended.

RH Groundworks & Building

Septic tanks - installation / emptying / cleaning

We cover all aspects of building/carpentry property maintenance etc.... Highly skilled trades people! Over 15 years in the building trade! Fully insured Call us today for a free quotation!

Latest homeowner review

Reviewed by Georgina on 8/8/2018

Despite his original tiler letting him down at short notice, Richard kept in touch and organised another tiler within two days who completed the two jobs in a day! Very good communication and very happy with the price and finish - would recommend.

plumbersforu

Septic tanks - installation / emptying / cleaning

I'm a plumber with over 19 years experience, hard worker, friendly and reliable. I also have experience in general repair work and maintenance. I will endeavour that all customer feedback to be positive.

Latest homeowner review

Reviewed by Sam on 8/8/2018

excellent

Roebuck Developments

Septic tanks - installation / emptying / cleaning

Roebuck developments are a well established construction company with a reputation for reliability, value for money, high standards and exceptional quality.

Latest homeowner review

Reviewed by Olive on 7/8/2018

It is very refreshing to find a tradesman like Arron who is reliable. As I've explained the job, he knew exactly what I wanted. He asked for a reasonable fee and finished the job professionally in his methodical way of working.

The Drain Doctors Wales Ltd

Septic tanks - installation / emptying / cleaning

Latest homeowner review

Reviewed by Desmond on 6/8/2018

Great job, great service, reliable

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Septic tanks - installation / emptying / cleaning specialists - what you need to know

What is a septic tank?

A septic tank is a type of sewage system for the home, and is generally used in rural properties that can’t be connected to a larger sewer system.

How does a septic system work?

All sewage and wastewater leaves the house via a main pipe, and goes into the septic tank which is buried underground. The tank is usually made of concrete, fibreglass, PVC, or plastic.

Inside the tank, solid waste sinks to the bottom and is partially decomposed by bacteria. Other elements like fat and plastics rise to the top, creating a crust. What’s left in the middle is relatively cleaner water – and we stress the word ‘relative’ here. It’s a long way from being drinking water, but it can be drained into the ground, which disposes of it naturally in the local ecosystem, rather than contributing to the work of a large sewage facility.

When the water leaves the septic tank, it goes into a distribution box. This box feeds the water into a set of underground pipes, which then releases the water into the soil. The ground above these pipes is known as the draining field or soakaway.

The whole system can easily work using gravity, with each component being lower than the last, but if this isn’t possible then pumps can assist in getting the water where it needs to go.

Some water evaporates into the air, and the rest soaks down into the soil. The soil itself filters out chemicals and minerals, while microbes in the soil break down impurities in the same way the septic tank does.

Releasing water back into the ground keeps it moist, and helps plants grow.

The system also requires a vent to release noxious gasses from the septic tank, as well as allow air into the system.

What can a septic tank specialist help with?

Cleaning

The most important thing you’ll need a septic tank specialist for is to clean out the system. The solids at the bottom of the tank, as well as the crust at the top, build up faster than it decomposes. These elements need to be removed from the tank periodically, which is why the tank has access hatches built in. About once a year, you’ll need to arrange for someone to pump out the excess waste. If this is ignored, then the waste will build up and eventually block, backing up into the house.

Installing or replacing a septic tank

Over time, you might need to replace parts, or all, of a septic system. If the system requires cleaning every few months then that’s a sign of blockage or inefficiency. Maybe you can see waste water or sewage coming up from the ground, which could be a sign that the tank is no longer watertight. These are severe cases but they’re the biggest reasons why you might need to replace the system.

You might have a large house with a lot of water usage, in which case you could consider a larger tank. It’s also possible to link two or more tanks together if you need larger capacity.

Costs for septic tank installations and maintenance

  • Tanks start at around £800.
  • Installation is around £1500.
  • The drainage field, or soakaway, costs about £5000 to lay, for about 100 metres of drains. This is the total length of the pipes – you don’t need a 100-metre stretch of land to accommodate it.
  • Emptying the tank annually will cost around £150.

Maintenance of your septic tank system

If you want to maintain your system in the best possible way, there are 3 things you need to know.

How the system works.

Everything happens underground and out of sight, so it’s important you know what’s going on. This page tells you everything you need to know, so you’ve got that covered.

Where the pipes are.

If you’re installing a septic tank system, get your installer to show you where everything is, plus you should always keep plans of the work for future reference. If you’re buying a house that already has a system installed, you should ask for the plans. If they’re not available then use a septic tank specialist to help you find out where everything is.

Potential ways you could damage the system.

You shouldn’t build anything on top of the drainage pipes. If you put any sort of shed or building on top of the pipes, you’re almost definitely going to cut or damage them. Also it stops air from getting into the soil, which would hinder the soil’s ability to filter the water.

Likewise, don’t drive over the pipes, or park a vehicle there. This weight will compact the soil and stop it from being able to accept water at all. In severe situtations, the weight of a car could even crush the pipes. You shouldn’t keep large animals there – like horses or cows – for the same reason.

Don’t pour waste chemicals, paints, or cooking oils down the sink. These can kill the microbes in the septic tank that break down the solid substances. They can also clog the drainage field which would eventually fill the tank, and back up into the house.

Always know where your access hatches are too, and keep them clear of obstruction.

Lastly, don’t plant any trees or bushes too near the system as the roots could disturb the pipes too.

8 things to check when buying a property with a septic tank

  1. Ask if the septic tank has been maintained regularly – ask for invoices or receipts for tanker visits or service calls. A septic tank usually needs to be emptied annually.
  2. Find out how often the system is currently being emptied. If it’s being emptied every few months, this could be a sign of a problem.
  3. Ask the current owners how much their service costs, so you can work out how much it’ll cost you annually.
  4. Don’t rely on homebuyer surveys to tell you what’s going on underground – they only take a basic look at drainage systems. It’s crucial you get a full pre-purchase drainage survey before buying somewhere with a septic system. Get the tank emptied at the same time, to make sure the walls and pipework of the tank can be inspected.
  5. Ask for a plan of the drainage system.
  6. Find out if any part of the system is on someone else’s land. You need to know what the relationship is like with the landowner as you’ll need access for repairs, replacements and maintenance. 
  7. Think about access to the property. Tankers need to be within 30 metres of the tank to empty it. Are you planning an extension or similar? If so you’ll need to make sure this access is maintained.

Where does the waste water go when it leaves the tank? If it goes straight to a watercourse or a ditch, this isn’t legal any more. By 2020, you’ll need to have it

Planning permission for septic tanks

If you’re installing a new septic tank system

For installations in England, you need planning permission and building regulations approval.

There are different rules for septic tanks and treatment plants in Northern IrelandScotland and Wales.

If you have a system that didn’t get permission and approval

In England, you need to apply retrospectively for both planning permission and building regulations approval.

 

You don’t need to do this if your system was installed before 1 January 2015.

Regulations for operating a septic system

You must follow the general binding rules if you’re the operator of a septic tank or small sewage treatment plant.

The sewage must:

  • Be domestic, for example – from a toilet, bathroom, shower or kitchen of a house, flat or business - contact the Environment Agency if you’re not sure if the sewage is classed as domestic.
  • Not cause pollution - find out how to check for pollution.

There are other rules depending on whether you’re releasing sewage to the ground, or into surface water.

Releasing to the ground

You have to use a septic tank or a small sewage treatment plant and a drainage field (infiltration system).

You need to apply for a permit if you release (‘discharge’):

  • To a well, borehole or other deep structure.
  • More than 2 cubic metres (2,000 litres) per day.
  • In a groundwater source protection zone (SPZ1).

Releasing to a surface water

You must use a small sewage treatment plant. You must apply for a permit if you’re discharging more than 5 cubic metres (5,000 litres) per day. Use the calculator to work out how much you discharge per day.

Find out more on the government’s website.

Insurance for skill work

All tradespeople should have public liability insurance, which protects you, and them, against any accidents or injury.

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How our service works

  1. Create a job - it's free

    We'll connect you with the right tradesmen, from over 30 different trades.

  2. Get quotes

    Up to 3 tradesmen can provide a quote, but on average you'll get 1-2.

  3. Check ratings

    Look at each tradesperson's profile to see their ratings and reviews.

  4. Pick a tradesperson

    Use our homeowner checklist for extra tips on choosing a tradesperson.

  5. Job done

    Leave a rating for your tradesperson based on quality, reliablity and value.