Amazing Glazing Wrexham

Work dont well enough and good price too but after service is terrible. We have an occassional leak from the roof which has been reported and promised twice to "have a look" but still waiting. Despite several phone calls, text messages and emails still no reply. Even got some more work for them too but obviously not interested.

HOMEOWNER, 27/10/2020 13:04

Quoted £150 on the basis that the work would take up to 2hrs. Even spending 5/10mins to deal with another door that was sticking, Mark spent a total of 34mins at my property. With the only materials, a few screws, felt his fee was excessive to say the least. I did query the payment on completion, thinking he’d must have overestimated the time he’d originally need. Very unlikely to use again as a result which is a great shame.

HOMEOWNER, 04/07/2018 15:58

Initially carried out some good work at our house, However, 2 of the doors fitted not locking properly. His "fix" was to bodge a repair by removing a metal bracket which is needed for the door to lock securely. When I pointed out that this wasn't acceptable, the metal bracket strangely got lost! He has made a complete mess of the gutters and has refused to come back to rectify, despite many promises and not turning up or answering phone. Wholly unprofessional, unreliable and untrustworthy tradesman.

HOMEOWNER, 24/06/2018 18:13

Initial rating was changed from good to bad, to to reflect the poor workmanship that occurred after the initial job. A shame really as we had plenty of work available. His plasterer, is also very good. No receipts were ever provided for work undertaken. Trading standards and HMRC will be notified.

HOMEOWNER, 24/06/2018 18:19

This is totally unfair because we did not supply any doors. We only fitted the customers doors and have been back several times to adjust them free of charge. The customer has been told the doors he purchased are not fit for purpose and the problem lies with manufacture not fitting. When origionally fitted this customer left us 5 star rating and recommended us to other people.

TRADESPERSON, 26/06/2018 08:51

The doors were brand new doors with Rahau frames. A competent fitter would be able to install them correctly, and not need to discard of an integral part of the locking system to get them too close properly. You have not addressed my complaint regarding the gutters? you mis-calculated the length of the rear gutters causing it to be too short and without a stop end. You have mis-calculated the drop on the main front gutter - it drops too low then back up again to the down pipe! - and looks a mess.

HOMEOWNER, 26/06/2018 12:41