Tiger Paving & Landscaping Ltd

Firstly, obviously talk to your tradesman to find out if there are valid reasons for the job to take longer than you were expecting. In some cases , especially if the work is outside, weather conditions can delay works considerably or there may be an issue with getting the correct materials on site etc. When we take on a job we only give an approximate start date and estimated duration of works as we are a hard landscaping business so weather conditions can really affect our lead times. However we always make this clear to the clients when they accept our estimate and sign their contract. We also only do one job at a time, we never go off and start another job until the current one is completed, however we are aware that there are may tradesmen that try and do multiple jobs at once, which may be another cause for delay. Another reason might be personal or family issues and they have not communicated with you to explain this is the reason for the delayed completion. Ultimately communication is key, just have a friendly chat with your tradesman and ask if there is a good reason why the job has taken 5 weeks. Be understanding and non confrontational and give them a chance to explain how they propose to complete the works and when? If this is done verbally I would try and get something in writing , by email or text just clarifying what you have agreed. If the works are still not completed within a reasonable amount of time, then you may need to consider taking matters further and possibly going through the small claims court to get your money back if you have paid anything upfront. This is really simple to do online and providing you have evidence to back up your claim then the threat of a CCJ is usually enough to get a satisfactory response. Good luck and hope you find a suitable resolution!

Yes that is correct, for the kind of jobs that we buy, we pay around £35-£45 plus VAT and as Mostafa has said , we have no issue with this, as the cost is made back if the lead is converted into a job anyway However, it is very frustrating when we buy a lead and the client either doesn't answer the phone at all, despite prompt contact and several calles/texts/emails/chat messages, as we only ever buy jobs that are still "first to buy" so not as if they already have one or 2 other trades estimating and don't want to bother with any more. The other issue that we are finding more and more recently, is that some home owners have a very unrealistic budget which means there is little to no chance of getting the job anyway. Unfortunately some clients put very basic information on their lead posting , so you don't find out until you actually get to see the job what the full details are. In our opinion it would be a good idea for Rated People to adapt their homeowner posting process to include mandatory questions asking for more information and details of the works involved so that it can be established fairly quickly by an experienced tradesmen, if the job is worth buying or not. Also I think it would help if it was made clearer to home owners that tradesmen do actually have to pay for the leads, as many clients have told us this is something they are not aware of.

Hi Sheila Usually your tradesman will have requested a rating from their profile page once the job is completed, and you should then receive an email with instruction on how to do this (I think by just logging into your rated people account and clicking on the job itself ) there should be an option to leave a rating . Hope this helps?

Hi Dougie As a rough guide we would suggest a budget of anywhere between twelve thousand and fifteen thousand for 1012 sq Mtrs of turf inc prep . The cost will depend upon the following Amount and type of waste to be removed Access to the site How much levelling is required How much top soil required What machinery needs to be hired in I hope this info is helpful to you , but please let us know if we can be of any further assistance ? Kind regards