How do I improve my chances of winning work?

There are two key things that will help maximise your chances of winning work.

1. Your Rated People profile helps homeowners decide who to use. Great photos that showcase your work, a persuasive description and certificates will all make you stand out from the competition.
2. Recent, positive ratings - as many as possible. These will immediate build trust in your business. If you’re new to the platform, you can still ask previous customers to leave you a rating.
3. A prompt, personal and professional message or call as soon as you get the lead.

When contacting a homeowner:

• Get in touch as soon as reasonably possible.
• Introduce yourself and your business clearly.
• Refer to the specific work described in their job.
• Explain any relevant experience or qualifications.
• Ask useful questions before offering a quote.
• Arrange a visit where one is needed.
• Be clear about your availability and next steps.

Avoid sending a generic message that does not refer to the homeowner's job.