Why have my leads suddenly dropped?

Lead volumes can change over time, and a temporary drop does not necessarily mean there is a problem with your account.

Fewer leads may be caused by:

• Lower homeowner demand in your area.
• Seasonal changes in the type of work being posted.
• Changes to your selected trades, services or work area.
• Fewer jobs matching your membership or account settings.
• Increased competition for the available work.

Check that your trade and location preferences are still correct and that lead notifications are enabled. Expanding your work area or adding relevant services may help you see more opportunities.

If the change is significant and your settings have not changed, contact our Support Team so we can check your account.