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After initial assessment I was told it was a two man job who duly arrived in a couple of days with a jetting machine to clear the limescale. They worked very hard to jet the blockage one in the bathroom one outside at the manhole with the jetter. When they were satisfied the soilpipe was clear they inserted a camera so we could all see the there was now no obstruction. They were pleasant and informed me what was happening all the time, I would recommend them to others.
PAT
Very high standard of work carried out by Mark. Solved my issue,very knowledgeable,punctual and tidy. Would recommend & certainly use again.
Patrick
Very good and efficient job, excellent standard of work, well satisfied.
Jeremy
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Septic Tank Emptying, Installation & Cleaning | Find a Septic Tank Service Near You
What is a septic tank?
A septic tank is a type of sewage system for the home, and is generally used in rural properties that can’t be connected to a larger sewer system.
How does a septic system work?
All sewage and wastewater leaves the house via a main pipe, and goes into the septic tank which is buried underground. The tank is usually made of concrete, fibreglass, PVC, or plastic.
Inside the tank, solid waste sinks to the bottom and is partially decomposed by bacteria. Other elements like fat and plastics rise to the top, creating a crust. What’s left in the middle is relatively cleaner water – and we stress the word ‘relative’ here. It’s a long way from being drinking water, but it can be drained into the ground, which disposes of it naturally in the local ecosystem, rather than contributing to the work of a large sewage facility.
When the water leaves the septic tank, it goes into a distribution box. This box feeds the water into a set of underground pipes, which then releases the water into the soil. The ground above these pipes is known as the draining field or soakaway.
The whole system can easily work using gravity, with each component being lower than the last, but if this isn’t possible then pumps can assist in getting the water where it needs to go.
Some water evaporates into the air, and the rest soaks down into the soil. The soil itself filters out chemicals and minerals, while microbes in the soil break down impurities in the same way the septic tank does.
Releasing water back into the ground keeps it moist, and helps plants grow.
The system also requires a vent to release noxious gasses from the septic tank, as well as allow air into the system.
What can a septic tank specialist help with?
Cleaning
The most important thing you’ll need a septic tank specialist for is to clean out the system. The solids at the bottom of the tank, as well as the crust at the top, build up faster than it decomposes. These elements need to be removed from the tank periodically, which is why the tank has access hatches built in. About once a year, you’ll need to arrange for someone to pump out the excess waste. If this is ignored, then the waste will build up and eventually block, backing up into the house.
Installing or replacing a septic tank
Over time, you might need to replace parts, or all, of a septic system. If the system requires cleaning every few months then that’s a sign of blockage or inefficiency. Maybe you can see waste water or sewage coming up from the ground, which could be a sign that the tank is no longer watertight. These are severe cases but they’re the biggest reasons why you might need to replace the system.
You might have a large house with a lot of water usage, in which case you could consider a larger tank. It’s also possible to link two or more tanks together if you need larger capacity.
Costs for septic tank installations and maintenance
- Tanks start at around £800.
- Installation is around £1500.
- The drainage field, or soakaway, costs about £5000 to lay, for about 100 metres of drains. This is the total length of the pipes – you don’t need a 100-metre stretch of land to accommodate it.
- Emptying the tank annually will cost around £150.
Maintenance of your septic tank system
If you want to maintain your system in the best possible way, there are 3 things you need to know.
How the system works.
Everything happens underground and out of sight, so it’s important you know what’s going on. This page tells you everything you need to know, so you’ve got that covered.
Where the pipes are.
If you’re installing a septic tank system, get your installer to show you where everything is, plus you should always keep plans of the work for future reference. If you’re buying a house that already has a system installed, you should ask for the plans. If they’re not available then use a septic tank specialist to help you find out where everything is.
Potential ways you could damage the system.
You shouldn’t build anything on top of the drainage pipes. If you put any sort of shed or building on top of the pipes, you’re almost definitely going to cut or damage them. Also it stops air from getting into the soil, which would hinder the soil’s ability to filter the water.
Likewise, don’t drive over the pipes, or park a vehicle there. This weight will compact the soil and stop it from being able to accept water at all. In severe situations, the weight of a car could even crush the pipes. You shouldn’t keep large animals there – like horses or cows – for the same reason.
Don’t pour waste chemicals, paints, or cooking oils down the sink. These can kill the microbes in the septic tank that break down the solid substances. They can also clog the drainage field which would eventually fill the tank, and back up into the house.
Always know where your access hatches are too, and keep them clear of obstruction.
Lastly, don’t plant any trees or bushes too near the system as the roots could disturb the pipes too.
8 things to check when buying a property with a septic tank
- Ask if the septic tank has been maintained regularly – ask for invoices or receipts for tanker visits or service calls. A septic tank usually needs to be emptied annually.
- Find out how often the system is currently being emptied. If it’s being emptied every few months, this could be a sign of a problem.
- Ask the current owners how much their service costs, so you can work out how much it’ll cost you annually.
- Don’t rely on homebuyer surveys to tell you what’s going on underground – they only take a basic look at drainage systems. It’s crucial you get a full pre-purchase drainage survey before buying somewhere with a septic system. Get the tank emptied at the same time, to make sure the walls and pipework of the tank can be inspected.
- Ask for a plan of the drainage system.
- Find out if any part of the system is on someone else’s land. You need to know what the relationship is like with the landowner as you’ll need access for repairs, replacements and maintenance.
- Think about access to the property. Tankers need to be within 30 metres of the tank to empty it. Are you planning an extension or similar? If so you’ll need to make sure this access is maintained.
Where does the waste water go when it leaves the tank? If it goes straight to a watercourse or a ditch, this isn’t legal any more. By 2020, you’ll need to have it
Planning permission for septic tanks
If you’re installing a new septic tank system
For installations in England, you need planning permission and building regulations approval.
There are different rules for septic tanks and treatment plants in Northern Ireland, Scotland and Wales.
If you have a system that didn’t get permission and approval
In England, you need to apply retrospectively for both planning permission and building regulations approval.
You don’t need to do this if your system was installed before 1 January 2015.
Regulations for operating a septic system
You must follow the general binding rules if you’re the operator of a septic tank or small sewage treatment plant.
The sewage must:
- Be domestic, for example – from a toilet, bathroom, shower or kitchen of a house, flat or business – contact the Environment Agency if you’re not sure if the sewage is classed as domestic.
- Not cause pollution – find out how to check for pollution.
There are other rules depending on whether you’re releasing sewage to the ground, or into surface water.
Releasing to the ground
You have to use a septic tank or a small sewage treatment plant and a drainage field (infiltration system).
You need to apply for a permit if you release (‘discharge’):
- To a well, borehole or other deep structure.
- More than 2 cubic metres (2,000 litres) per day.
- In a groundwater source protection zone (SPZ1).
Releasing to a surface water
You must use a small sewage treatment plant. You must apply for a permit if you’re discharging more than 5 cubic metres (5,000 litres) per day. Use the calculator to work out how much you discharge per day.
Find out more on the government’s website.
Insurance for skill work
All tradespeople should have public liability insurance, which protects you, and them, against any accidents or injury.
Five Star Construction is a family run business with the aim to provide affordable handyman and development works. We are full insured and all our operatives are fully trained for the work we carry out. Our friendly team are awaiting your call
Good value Very profession Quick and tidy workman Would definitely use them again. Regards Thomas
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Ziyad Construction with over 15 years of experience in the Construction industry, We carry out all aspects of Domestic/Commercial building works to the highest standards. Services include plumbing, carpentry, brickwork, loft conversions, extensions, house renovations, painting/decorating, plastering and all other general building works.
Pump installation for a lack luster shower. Sorted well. Now have a powerful shower. Thankyou.
S.M Luxurious Designs is a family-run construction and property improvement company, established in 2016, delivering high-quality workmanship across residential and commercial projects. We specialise in full property renovations, extensions, conversions, bespoke builds and smart home solutions, offering a complete end-to-end service that removes the stress from building works. From initial consultation and design through to final handover, every project is carefully planned, professionally managed and completed to the highest standards. Our expertise spans general building, structural works, loft and garage conversions, kitchens, bathrooms, flooring, landscaping, drainage, roofing, electrical and gas works, as well as renewable energy solutions, underfloor heating, EV charging, smart home automation, security systems, and swimming pool installation and refurbishment. We pride ourselves on: \\\\t�\\\\tExceptional quality craftsmanship \\\\t�\\\\tClean, organised and well-managed sites \\\\t�\\\\tClear communication at every stage \\\\t�\\\\tReliable timelines and transparent pricing Our collaborative approach means we work closely with our clients to understand their vision and deliver practical, cost-effective solutions without compromising on quality or design. Whether it�s a single trade, a complex extension, a smart home upgrade, or a fully managed build, we bring the same attention to detail and professionalism to every job. At S.M Luxurious Designs, our philosophy is simple: build it properly, manage it professionally, and exceed expectations every time.
Mike was very responsive and whilst there were some glitches getting things back up and running, he was unstinting in his efforts and his time. I would thoroughly recommend Mike for household plumbing work and we will certainly use him for our next job in the Spring.
Reilly Plumbing and Heating Services
Septic Tanks - Installation / Emptying / Cleaning
We are a plumbing and heating company that carries out all plumbing and heating work and internal building works from Full central heating systems, Bathroom and Kitchen installations to leaky taps.
Great service, very understanding with what I was expecting and do a great job, would recommend
Am a multi skilled Engineer and Handyman doing - plumbing and Heating -fitting kitchens and bathrooms -plastering -Tiling -Electrical wiring,Installation and Maintenance - General building and Construction and many more
Fantastic Service n I Reccomend. Thanks ???? ???? ????.
DRAINWORKS LTD
Septic Tanks - Installation / Emptying / Cleaning
Drainworks is a small independent company with over 15 years experience in all aspects of drainage. We offer a variety of services from clearing a blocked drain to a full installation of a new drainage system. We pride ourselves on great customer service and a no nonsense attitude, which is why we offer a 24hour emergency call out on blocked drains. We currently cover all areas of Hampshire and Surrey.
GLG Contractors Building And Plastering
Septic Tanks - Installation / Emptying / Cleaning
I am an experienced builder. i have built my business up through a good reputation. I have 21 years of experience within the building trade with qualifications within all aspects of plastering and rendering. I have a small team of skilled tradesmen, including roofers, carpenters, and plumbers, which enables us to take on a wide variety of jobs and complete them to a high standard.
Drainfix Northwest
Septic Tanks - Installation / Emptying / Cleaning
DrainFix Northwest is a professional and reliable drainage specialist providing high-quality services across the Northwest. With over 10 years of hands-on personal experience, we bring proven knowledge, practical expertise, and a strong work ethic to every job we undertake. Although new to the Rated People platform, we are well established within the drainage trade and have extensive experience working on both domestic and commercial properties, including insurance-related drainage works. We cover all aspects of drainage, offering both reactive and planned solutions. Our services include: • Blocked drains and emergency call-outs • Drain repairs and replacements • New drainage installations • CCTV drain surveys and reporting • Drain patching and targeted repairs • Root ingress removal • Fault finding and remedial works • Ongoing maintenance and preventative cleaning • Insurance drainage work and liaison where required Where access allows, we offer a free drain inspection with every unblocking service, helping identify underlying issues early and prevent future problems. Using CCTV surveys, we accurately diagnose drainage faults and recommend the most effective and cost-efficient solutions. At DrainFix Northwest, we pride ourselves on being honest, punctual, and professional. We take the time to explain findings clearly, offer practical advice, and complete all work to a high standard while keeping disruption to a minimum. Clean workmanship, clear communication, and customer satisfaction are at the heart of everything we do. We are committed to building a strong reputation through quality results, fair pricing, and dependable service, giving customers confidence and peace of mind.
REVIEWS IN PHOTOS Elevate Property Group London Ltd is a professional building and refurbishment company serving London and surrounding boroughs. We provide high-quality, reliable trades for domestic and light commercial projects — from decking, fencing and turfing to plastering, internal redecoration, radiator installation and drainage works (including sump pump installation and CCTV drain surveys). Our approach is practical and safety-first: every job is planned with site-specific Risk Assessments & Method Statements (RAMS), COSHH control where required, and a clear sequence-of-works so clients and auditors always know how a job will progress. We operate with experienced operatives and sub-contractors who hold the appropriate qualifications and tickets (CSCS, CPCS for plant, PASMA/IPAF where required, and registered Gas engineers for any gas work). All works are carried out under our management and are covered by full public liability and employers’ liability insurance. We pride ourselves on clear communication, on-time completion and tidy handovers. Every project includes photographic records, competency evidence and sign-off documentation so clients receive a full audit trail. We aim for long-term client satisfaction and offer workmanship and manufacturer warranties as standard where applicable.
I am very pleased with Elevate Property Group London LTD; fantastic job done. Director came very prompt to view property, came with brochure of previous jobs to ease my doubts. Really helped with their expertise to beautify my home. Sometimes it was hard to understand some terminologies but they were able to break down things to the simplest form for my understanding. It was worth choosing Elevate Property Group London LTD. Great communication via calls, text, email. Very please Great Job.
Pocock developments has been trading in and around Berkshire and the home counties for some 30 years with great references. its a family run business with myself and my wife Kerry. We Produce fixed price quotations. we are Elecsa certified.
Spencer at Pocock Developments project managed our work very well. From the fully detailed quote, to advising on any pricing changes and providing some extra plastering work - got to say everything was managed smoothly and transparently, and the one hiccup over the roof tiles was put right quickly. Plus we appreciated Myron and Ivan's eye for detail and managing their work around the weather. Our two dormers look great, so thanks Pocock Development and we'd definitely use them again ????
We a building firm based in portskewett, we undertake all aspects of build large and small, working with the customer to get the most out there build.
Rich and the team we’re easy to work with on a bit of a tricky reconfiguration. Turned up when they said they would had constant communications on each stage. Would recommend to anyone and will defiantly be using them for future projects.
Martons Building Contractors
Septic Tanks - Installation / Emptying / Cleaning
Martons Building Contractors is a trusted name in construction, known for our problem-solving skills, attention to detail, and innovative designs. Our mission is simple: to exceed the expectations of every client we serve. We offer a range of services including conversions, extensions, groundworks, new builds, and roofing. With a combined experience of over 100 years, our team of 5-6 professionals ensures that every project is executed with precision. While our core team is small, we have a network of reliable subcontractors for electrical and plumbing work. Based in Leeds, North Yorkshire, and Lancaster, we are dedicated to serving these areas with quality construction services. Choose Martons Building Contractors for reliable craftsmanship and a commitment to excellence in every project. All contracting works available and covered in and around Yorkshire.
R&J Driveway and Property Maintenance
Septic Tanks - Installation / Emptying / Cleaning
Driveways specialist Tarmac concrete and block paving resin drives and paths fencing and decking Roofing Flat roofing Astroturf Traditional turf power washing exterior painting Waste removal Rendering Silicone render Trees lopped, topped and prune Drainage and soak away And much much more
Both jobs were completed professionally. Whole team was efficient, pleasant and knowledgeable and finished before time advised
E- Frank Groundworks & Civil Engineering
Septic Tanks - Installation / Emptying / Cleaning
E-Frank began with the core focus of providing quality engineering/groundworks services to our clients. Our pledge to you, is to look beyond the obvious to uncover cost effective solutions that deliver the same project objectives.
We are a drainage specialist company with over 12 years experience in all drainage aspects. With a wealth of knowledge about blockages, CCTV surveys and repairs please let us assist you with any drainage issue you may have.
i have 35 years ,working in construction industry, multi trader plumbing wood work fenching all maintenance Work now because work alone now am reliable and do a very good quality of workmanship we cover most trades in construction industry very competitive rates, welder insulation, richard
Fix It Right
Septic Tanks - Installation / Emptying / Cleaning
FixItRightLTD is a reliable and experienced property maintenance company delivering high-quality workmanship across a wide range of services. With over 8 years of industry experience, our professional team of three takes pride in providing dependable, detail-focused solutions for residential and commercial clients. We specialise in professional carpet and lino fitting, painting and decorating, gardening and outdoor maintenance, and general handyman services. Every job—big or small—is completed with care, efficiency, and a strong commitment to customer satisfaction. At FixItRightLTD, we believe in doing the job right the first time. Our reputation is built on quality work, honest communication, and a hands-on approach that ensures your space is left looking its best. Fix it right. Fix it once. FixItRightLTD.
JK driveways and patios are based in brsitol We offer a wide range of general building services to bath Bristol and surrounding areas, Specialists in driveways, extensions, roofing and all general builds. Customer satisfaction is our goal.
Professional job, Jordan was good at communicating. All the workmen were polite, good workers , tidy . Very pleased with the job . Would definitely use them again.
J.S Carpentry
Septic Tanks - Installation / Emptying / Cleaning
local Carpentry and General building company
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