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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

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An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

I am working as a tree surgery for a very long time around 10 years i am very good at this job i know how to handle the jobs

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Reviewed by Khin on 21/10/2024

Good service.

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Reviewed by Julie on 14/12/2024

Great job done , would hire again , well recommended

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had problems contacting him, to arrange a date as his phone was faulty,. but when eventually set a date he arrived on time and did a good job. he was freindly and polite

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Very helpful. Did extra jobs. Came on time and the price was just right. Would definitely recommend.

We are a reliable and experienced waste removal company with over 8 years in the industry. Our team operates a fleet of 4 fully licensed cage tipper vans, ready to handle anything from household clearances and furniture removal to builders’ waste and strip-outs. We are fully insured, punctual, and always leave the site clean and tidy. Whether it’s a one-off job or ongoing support, we provide fast, affordable, and professional rubbish removal services across London.

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Reviewed by Marie on 3/10/2023

We pruned a mountain of conifer trees, job was impossible to consider putting through the small shredder we had, contacted rated people and got a response immediately ( Sunday)Brett came straight round, gave a good quote, came next morning and cleared it all away within a few hours, worked very hard left garden tidy and was a really nice man,highly recommend ????

Djs building services ltd. with over 20 years experience in the finishing trades. we cover all trades .refurbishment /bedsit flat garage and loft conversions. all open plan work. small works. free quotes fully insured all work fully guaranteed reliable friendly service. oap landlord discounts.

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Dean and colleague were friendly, punctual and did a lovely Tidy job building our partition wall for us and would recommend for sure ????.

I'm a small family run business, offering great customer service as we always go one step beyond expectation to achieve your dream garden. Our services range from: .Garden maintence .Hedge cutting .Weeding .Grass cutting .Fencing /fence repairs .Decking/patios .Driveways .Plus more

Here at M.A.S.S Mackenzie And Son Services We cover a range of jobs such as All types of rubbish clearance’s House moves Building work We are available 6 days a week and we are very reliable and we are fair with our prices We can travel anywhere but the further we travel the more the cost will go up to cover for fuel cost We have got a valid up to date waste carries license to remove any waste and we have a fully qualified brick layer on our team to do any brick work You should choose us as we won’t ever let you down we are reliable and trust worthy and we are fair with our prices If you would like to get in contact with us regarding the job you need doing we will be more than happy to give you a quote and plan a time and date that suits you

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Reviewed by Anthony on 5/3/2026

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No job is to small or to big for us. Anything you have to do around your property, inside or outside we can do it for you or we can fix it.

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Great service and excellent work. Took pride in their work and were very diligent.

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