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Ratings & reviews
Acorn drainage solutions rated for Drainage Specialist
total ratings 1 last 30 days
1 last 6 months
1 last 12 months
10 May 2022
10 Apr 2021
10 Sep 2020
Job not completed, now struggle to get hold of Rob.
I had spoken with Rob on the phone, explained my drain was backing up and i suspect it was the french drain being backed up. We agreed that connecting to the main drain was a good solution. This was done to a good standard though no attempt to find the route cause of the problem was done. I would expect this from a drainage expert.
I got home to find it still pooling up with water. Rob said he would try get some one round. This has not happened.
completely untrue customer asked for downpipe connected to manhole which we did he then asked if we could sort out his blocked toilet which we did he then refused to pay for the unblock stating he could of done that himself, not at any point were we asked to investigate any other issues or we would have done we dont refuse work,
TRADESPERSON, 09/09/2020 09:14
I have just finished the job you started.
For argument sake let's say you was only there to do a connection.
The pipe was 75% full of sediment. I find it hard to belive that a "drainage expert" couldn't tell from the weight in that pipe alone that there was an issue.
I, the home owner was not told of any issues.
Poor workmenship from a "drainage expert"
I have a photo of the pipe should any one be curious.
HOMEOWNER, 10/09/2020 17:55
are you under some illusion we go around lifting pipes and weighing them you are an absolute joke wedding the job you asked for qehad to reduce the cost as you clearly couldn't afford it however didn't mention this until the job was completed to any other traders out there avoid this waste of time
TRADESPERSON, 10/09/2020 18:17
01 Sep 2020
Although a little late, I will not hold that against them, they did an excellent job and cleared up after them. A big Thank you to them.
27 Aug 2020
Very efficient service from friendly guys who explained things in simple terms. They explained exactly what they could help me with and provided the survey report within 24hours of receiving payment.
25 Aug 2020
I've had the drain unblocked a number of times over the years but this was the first time anyone had bothered to chase down the problem for me, well done. Expensive but I don't resent it.
17 Aug 2020
Made contact within a few minutes, came to unblock the drain the next morning. Efficient and reasonably priced. Recommended.
12 Aug 2020
Would definitely recommend! Professional and knowledgeable, not only did they fix my drain, they have also saved me a fortune down the line. Thank you!
31 Jul 2020
They made an appointment and did not turn up. When I called to find out when they might come, said he'll call back then never picked up my calls. Luckily the Drain Doctor was more reliable.
17 Jul 2020
Requested a Report and inspection of drainage. The report could not be viewed. Contacted Robert to express the issue with the file (.v12) and was not willing to send the report in a PDF or other format which can be viewed. Unprofessional and abusive - Beware of this joker.
Direct response to my query with him "we have done the work required and sent you the survery same as we do with every other customer if you aren't able to view it that is down to you not us." Unreasonable,unprofessional and rude.
avoid this waste of space he lied from the start and continually throughout the whole job trying to avoid paying for anything the only way we got any money was by refusing to send the report until he paid, absolute waste of my time
TRADESPERSON, 19/07/2020 19:57
03 Jul 2020
Superb... Fantastic first contact after I posted the job. Worked hard and got the job done. Would definitely recommend.
01 Jul 2020
Lovely young men, arrived to sort my drains out, not an easy job to do, they worked really hard and sorted out my drains. Thank you so much ??. Would definitely recommend.
30 Jun 2020
Turned up on time, got the job done quickly and effectively.
17 Jun 2020
Quick response and clearly know what they are doing. Thanks !!
11 Jun 2020
Really fast response. Quick diagnosis and explanation. Polite, professional and clean working would reccomend
08 Jun 2020
31 May 2020
Good, quick friendly service.
17 May 2020
Answered our cry for help within minutes and was round at the crack of dawn to fix it. Great guys, friendly, professional grafters. Can't recommend enough.