Dalton Thompson
Hi Andrew, I'm sorry to hear there's an issue with your account. This section is a Q&A forum designed to ask questions for tradespeople to answer. You'll want to contact our Customer care team for help with this. They can be reached through ratedpeople(dot)com/contact-us. You'll notice a field for your contact number so the team can reach you to help. I'd recommend saying that you'd prefer a call in the message you send. Kind regards, Natalie Ask an expert team