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Theft

Posted by Lauren Towers, on
A trader on the site has taken £1500 from my elderly mother and disappeared they have now discontinued on the site what can we do?
Chris Hopkins

Chris Hopkins

That's disgusting to hear, I'm sure if you speak to ratedpeople.com they can trace their address and other details, If they won't give the details to you I'm sure the police can pursue the matter for you. Hope you catch them !
Dalton Thompson

Dalton Thompson

Hi Lauren, I'm sorry to hear that. I'd like you to have a chat with our Customer care team as they're best placed to offer advice. You can reach them through ratedpeople(dot)com/contact-us, or email support(at)ratedpeople(dot(com) and a member of the team will be in touch to help. Thanks, Natalie Ask an expert team

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