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Leaking porch roof

Posted by Sheila Rand, on
Had two tradesmen from checkatrade, built a new porch for us, they said roof was solid and secure. They also stated the roof didn't need replacing. When they first came to do the job, they put the steel posts up to hold the roof in place. When putting the steel posts up, one of the posts went right through the roof but apparently didn't break the felt. After this they put up a false ceiling in the porch to cover the damage. When we asked afterwards what the dip was in the roof the said we missed the joist with the steel rod, but did confirm they would put a false ceiling in to cover it and the felt had been not broken. They put up the false roof and it was ok for approx 2 weeks until it rained heavily. When it rained heavy the roof was leaking really bad. We rang them just before Christmas to complain and they never came back and we never heard from them. After Christmas, I rang again and they said they would come in the next couple of days, they did with another guy who I had not seen before, he said your roof is old and rotted tried to say it was our fault. It had never leaked before the work was done, and the workmen at the time said it was a solid roof and did-not need replacing. I will not be letting this drop and would like your professional opinion on this matter. Many thanks
Derek McCormack

Derek McCormack

Can you not report them to the site you found them from, and give them a bad rating? They would not want other people knowing they are incompetant. This is why Rated People works so well as we have to make sure the work carried out is to a very good standard to maintain our reputations. Trading Standards are always an option? Hope this helps? Derek.
Mark Ormesher

Mark Ormesher

I think the posts that they put in place has gone through the felt broken the batons the tile sit on an that's whats caused the dip and before they put the false ceiling up they have tried to make good by some bodged job then tried to hide it with the ceiling . Get them out an take the ceiling down an proof is in the pudding hope this helps mark
james cross

james cross

Hi just let you know this site is rated people you said your men were from Checkatrade , I would tell them you are contact trading standard like the other company said to many people are getting away with this sort of behaviour and ripping people like yourself off
james cross

james cross

Hi just let you know this site is rated people you said your men were from Checkatrade , I would tell them you are contact trading standard like the other company said to many people are getting away with this sort of behaviour and ripping people like yourself off
james cross

james cross

Hi just let you know this site is rated people you said your men were from Checkatrade , I would tell them you are contact trading standard like the other company said to many people are getting away with this sort of behaviour and ripping people like yourself off
james cross

james cross

Hi just let you know this site is rated people you said your men were from Checkatrade , I would tell them you are contact trading standard like the other company said to many people are getting away with this sort of behaviour and ripping people like yourself off

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