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Complaint

Posted by margaret cormack, on
I employed a builder on your site and the job was totally mismanaged. As the owner of the company is not a builder. (we found this out after the job had started). He used sub-contractors for drains, electrics, gas, roofing etc and he more or less left a joiner whom he employs to attend to the majority of the works. There was no management whatsoever and the job over ran by double the allotted time.
Dalton Thompson

Dalton Thompson

Hi Margaret, Thanks for the feedback on the tradesperson you hired, we're sorry to hear you had a less than positive experience. I'd recommend you leave a rating on their profile - this helps other be aware of your experience. You can do so by logging in to your account or launching the Homes mobile app and select ‘My jobs’ from the main navigation to view the list of jobs you have posted. Select the job from the list and then select the ‘Rate’ button for the tradesperson who completed the work. You’ll then be asked to give the tradesperson a star rating of 1 to 5 (5 being best) on their quality of work, reliability and value for money. Feel free to get in touch with us by going to rated.co.uk/contact, if you need further assistance. Thanks, Alex Ask an Expert team

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