Dalton Thompson
Hi Michelle, Thanks for the question! The tradespeople on Rated People operate as independent companies and are not working on behalf of Rated People, so we cannot guarantee the quality of their work. We can guarantee that tradespeople go through a screening process and agree to abide by our code of conduct before they become members. The best way to ensure quality workmanship is to review the ratings left by previous customers, ask for additional references, certifications and examples of previous work. I'd recommend reading our homeowner's checklist for more advice: rated.co.uk/checklist. Hope this helps! Thanks, Alex Ask an Expert team