Dalton Thompson
Hi John, Sorry to hear you're having issues with the tradesperson you hired. In the vast majority of cases, our homeowners have a positive experience using our service but we know that there may be occasions when things don’t work out. If this happens, our Homeowners’ Guidelines for Dispute Resolution outline the steps you can take to resolve your dispute at ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution. I also suggest you leave a rating on the tradesperson's profile, if you feel comfortable to do so. This'll make others aware of your experience and can encourage the tradesperson you contact you to help resolve the dispute. Once you've done those steps, feel free to get in touch with us directly by emailing support(at)ratedpeople(dot)com, and we can arrange to give you a call. Thanks, Alex Ask an Expert team
