
Dalton Thompson
Hi Beatrice, We're sorry to hear this. We expect all our users to be honest and forthcoming when dealing with customers and I’m sorry to hear this tradesperson hasn’t done so. If you feel comfortable, don't forget you can leave a rating on the company’s profile page to share your experience with others. To do so please visit rated.co.uk/rate. It's important to remember that we have thousands of companies that take pride in their skills and have built up fantastic ratings through us. I don't want this to reflect on the majority of the users that advertise through us. If you still need quotes, feel free to repost your job. Please send a email to our customer service team at support(at)ratedpeople.com and they will advise on next steps to help resolve your dispute. Regards, Amber Ask an Expert team