
Dalton Thompson
Hi Toby, I'm very sorry to hear that you've had an issue with a tradesman. If you feel like you need to talk to our support team and give them further information about this tradesman, please use our Contact Us form. We are very keen to know as much as possible about our members and if they should continue to be a part of the service: http://www.ratedpeople.com/contact-us/contact-us-form If you’re not happy with the quality of a tradesman’s work, you should leave a rating stating why the tradesman didn’t live up expectations. Tradesmen who fail to deliver quality work can be permanently suspended from Rated People. To give a rating, log in to your account or launch the Find a Tradesman mobile app and select ‘My jobs’ from the main navigation to view the list of jobs you have posted through Rated People. Select the job from the list and then click the ‘Rate’ button for the tradesman who completed the work. Kind regards, Emmeline Ask an Expert Moderator