Edward Thompson
Hi Shuva its quite common for the newel post to not sit fully onto the first floor landing, but if you are concerned about it you could fix a timber to the side of the existing trimmer joist to increase the bearing. The packer may be there to level up the bottom tread if the landing is out of level or the newel may be slightly short, as long as the packer is not to big it should be easily disguised. Speak to the person who fitted them and express your concerns, they are easily fixed. Ed
