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Refunds on purchased leads

Posted by Shalinderpal Brar, on
Hello i have sevral leads i have purchased quoted with email sms tried to cal and have requested c all backs i know time frame is 3 months to get refund most are coming up to 3 months but i cant see were i can report lead to get refund can you please advise me what to do many thanks
Dalton Thompson

Dalton Thompson

Hi, Our request a credit page will guide you through this. You can find it at ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy If you have any trouble, our Customer care team will be happy to have a chat with you about this. You can reach them through ratedpeople(dot)com/contact-us. Thanks, Natalie Ask an expert team

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