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No answer from lead and lead already taken on tradesman

Posted by Andy Hayes, on Fri 10 Jun 2016 09:05am

I have one lead that will not answer the telephone, email or text. I also have another lead that has taken on a tradesman the day before I purchased, but still leaving the ad live. I was also the only person to purchase

Dalton Thompson

Fri 10 Jun 2016 09:24am

Hi Andrew, That's a bout of bad luck there - sorry to hear that. You would need to use the report a lead process for this - details are here: ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy Any issues or questions about the process, please do get in touch with our Customer care team at support(at)ratedpeople(dot)com. Thanks, Natalie Ask an expert team

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