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Customer no show

Posted by stephen wright, on
HI we have recently attended a customer's property to quote and he didn't turn up. Can we get a refund please?
Dalton Thompson

Dalton Thompson

Hi Jo, You may be eligible for a credit in this instance. We have an online process to apply for this - you can find all details about how to do this here: ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy Thanks, Natalie Ask an expert team

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