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It turned up took a deposit

Posted by Jeanette Molloy, on
I’ve given £50 to a man called bill who said he would be here at 9 am . Got a text says he can’t make it. I’ve told him to get my £50 back to me. I’m disgusted. I’ve trusted him through your site . Stranger who walked off the street and asked for a £50 deposit. Said he got my number from Ruth. I’ve a good mind to call the police . If my moneys not returned today I will. Jeanette Molly
Dalton Thompson

Dalton Thompson

Hi Jeanette, So sorry to about your experience with this tradesperson. This isn't the type of behaviour we expect and we'll do what we can to help. Please see our homeowner's guide for dispute resolution for advice on next steps your can take to resolve your dispute: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution. Once you've done that you can get in contact with us by going to rated.co.uk/contact and we'll help as well. Thanks, Alex Ask an Expert team

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