
Dalton Thompson
Hi Jeanette, So sorry to about your experience with this tradesperson. This isn't the type of behaviour we expect and we'll do what we can to help. Please see our homeowner's guide for dispute resolution for advice on next steps your can take to resolve your dispute: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution. Once you've done that you can get in contact with us by going to rated.co.uk/contact and we'll help as well. Thanks, Alex Ask an Expert team