Dalton Thompson
Hi David, Thanks for letting us know about this, and we're sorry to hear you're having issues with the homeowner. Please refer to this page ratedpeople.com/c/tradespeople/help/what-to-do-if-a-homeowner-owes-you-money, for further advice on next steps you should take. You can also involve us by contacting us at rated.co.uk/contact and we'll investigate. Hope this helps. Regards, Alex Ask an Expert team