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Over paid fir the work

Posted by Elina Baker, on
I have posted a job in your app and a tradesman gave me a quote which I agreed with and they came to do the a week later. The job was completed yesterday only partially as they were running behind (it’s turned out to be more complicated than they initially thought) so couldn’t finish in time. The part that they did complete was done to a very low standard, I will have to redo some of the work and also employ someone to repair the damage they’ve left. I paid them a bit less than the initial quote was (as half of the job wasn’t done) but looking at the condition of their work now I am absolutely positive that I actually massively overpaid them for what they did. What can I do to get a partial refund from them and do I do it if at all possible? What other solutions are there for this kind of situation? Thank you

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