Ask an expert

Get free help from our community of tradespeople

Builder not honoring agreement

Posted by Rachel Prince, on
Hi our builder from this site has left us with more issues than we had at the start and now says he is too ill to come back and wont give us any money back for us to repair his errors. these include roof still leaking and shower still leaking and render falling off wall from where it had been put on.
Dalton Thompson

Dalton Thompson

Hi Rachel, I'm sorry to hear you're having issues with your tradesperson. Please refer to our homeowner's guidelines for dispute resolution for advice on what you should do next: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution. Once you've done that, you can involve us further by visiting rated.co.uk/contact to get in touch with our customer care team who can help. Thanks, Alex Ask an Expert team

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.

app-icon

Get our app for homeowners

  • Send messages and get notifications from tradespeople
  • Add photos to get more accurate quotes
  • View tradespeople’s profiles