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Dissatisfied with standard of work and cant get reply from the trader

Posted by Soroya Cordery, on
How do I complain about a trader that I found on this site who hasn't done the work properly? I cant find anywhere to contact the people who run this site!
Dalton Thompson

Dalton Thompson

Hi Soroya, Thanks for reaching out. I'm sorry to see that you're not happy with the tradesperson you chose. Please contact us at support(at)ratedpeople(dot)com, and our customer care team will arrange a call to advise on next steps you can take. Regards, Alex Ask an Expert team
Paul Dutton

Paul Dutton

All you have to do is leave negative feedback as if the get 3 then they get banned from the site. There must be a contact number somewhere the number I have is for trade people only unfortunately

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