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Why didn't we think of that ?

Posted by Mrs Arcastic, on
Hello Natalie Thanks for your answer clearing everything up as I thought we were getting done in the “tradesmans” for a moment... but it actually turns out your just trying to help us . I think the request a call back feature is a great idea and I’m glad you listened to all the feedback from your customer survey demanding that you get rid of the “ get your money back for time wasting leads button”...it was a real pain to be honest.. I mean why bother spending all that time and effort clicking a button to get your time wasted lead refunded when you can click another one that gets RP to send an automated email to the client asking them to call us ! Genius ! I reckon that will work because if they don't respond to us then they definitely will to you. Maybe with all that extra money you are now making you could add a " go round the customers house and educate them in the etiquette of using the Rated People site and not wasting tradesmans time and money button ? " That would be awesome too.... I will definitely be taking your advice on buying leads , I had bought about 10 leads this year with all but two being a waste of time but if I buy even more leads then I should be able to make x 20 of my money back ? Even quoting against all the bob a job tradesman on here ? You guys really are great, and so clever to be thinking of these things, and all at all great time and cost to yourselves..
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