Dalton Thompson
Hi Yvonne, Thanks for letting us know. Please get in touch with our customer care team at support(at)ratedpeople(dot)com, and they will be able to handle this further. Also, if you haven't done so already, I recommend you leave a review for the tradesperson as it helps make others aware of your experience and can encourage the tradesperson to contact you to help resolve any issues. Thanks, Alex Ask an Expert team
