Ask an expert

Get free help from our community of tradespeople

Job cancelled

Posted by josef stewart, on
I have had to cancel a job due to a family emergency. First time I’ve used the site and. The person who paid for the job is asking for the money back that they paid for the job. What should I do and how do I sort this?
Andrew Esmonde-White

Andrew Esmonde-White

Hi Josef, The tradesmen that paid for the lead can ask for a refund from within their account. It is not up to you do refund the tradesmen. Regards Andrew

What would you like to do now?

Find more questions Create my Job

Homeowner stories

Homeowner stories - Nick

Nick shares his story of finding local tradespeople in his new area.

app-icon

Get our app for homeowners

  • Send messages and get notifications from tradespeople
  • Add photos to get more accurate quotes
  • View tradespeople’s profiles