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Lead refunds

Posted by Robert Bennett, on
Hi I'm not sure what the policy is with lead refunds ? If you are unable to price a job
Ben Kelly

Ben Kelly

Hi Robert You can get refunds if you have not had the opportunity to quote. However be warned if you have too many in a set period of time instead of taking some responsibility for the poor quality of leads, rated people will just point blank refuse them. They will then send you a rather stupid e-mail advising you to check leads better before you buy them (as if it's written on there that the number will be incorrect or they will arrange a time for you to visit and then Simply ignore your calls). If you e-mail rated people to query this you might be luckier than me and actually get a response.
Dalton Thompson

Dalton Thompson

Hi Robert, If you contact our Customer care team at ratedpeople(dot)com/contact-us, they'll be able to run you through this. Thanks, Natalie Ask an expert team

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