Dalton Thompson
Hi Tracy, This can happen when tradespeople are new to our service and about to start building up their ratings. I'd recommend following the advice in our checklist at ratedpeople(dot)com/c/homeowner-checklist. As a heating engineer, make sure to check the Gas Safe qualification (as we explain in the checklist, more info can be found at: ratedpeople(dot)com/blog/4-steps-to-a-safe-and-warm-home/ too). I hope this helps. Thanks, Natalie Ask an expert team
