Dalton Thompson
Hi Wayne, Sorry to hear that. If you contact our Customer Support Team using our form at ratedpeople(dot)com/contact-us/contact-us-form, a member of the team will be in touch to help. In general, this form is the best way to contact the team as they can then make sure the right department gets in touch to help you. Hope to have you on board soon! Thanks, Natalie The Ask an Expert Team