Dalton Thompson
Hi John, To view a company's ratings and previous customer recommendations, you'll need to access their profile page. Log in to your account online, select ‘My jobs’ from the main navigation and then click the job from the list. You will then be shown a list of tradesmen interested in your job and the links to their profile pages. If your tradesman has no ratings displayed, this is normally because they are new to our service. However, keep in mind that they are even more incentivised to do a good job to win that positive first rating. Best Wishes, Natalie The Ask An Expert Team