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Charged for lead

Posted by richard murray, on
Hi. I've just purchased a lead and when ive spoken to customer (5 minutes after purchasing) the Job has been done! I would like a refund. Richard murray
James Crickmore

James Crickmore

Have you got the app. If so just request a refund and it will go through the processes and credit you if that is the case. I normally find it very good
Dalton Thompson

Dalton Thompson

Hi Richard, You can find details of when you're eligible to request a credit and how to do this at: ratedpeople(dot)com/c/tradespeople/lead-credit-request-policy If you'd like to chat to the team about this, you can reach them through ratedpeople(dot)com/contact-us. Thanks, Natalie Ask an expert team

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