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Not sure how to approach a possible insurance job??

Posted by Drew McLaren, on Sat 19 Dec 2015 10:34pm

I live in a tenement flat and have noticed that when its wet and windy I get a lot of water coming through my ceiling which in turn has wrecked the ceiling, window, windowsill and who knows what inside the cavity above. I noticed that there is a crack in my upstairs neighbors stone windowsill directly above my said window. I don't know how to approach this situation, I think that the upstairs landlord is liable but I don't know who to contact to confirm this. could someone give me some advice? Cheers

Edward Thompson

Sun 20 Dec 2015 07:09am

Hi Drew the freeholder is normally responsible for repairs to the building structure, that is why you pay a maintenance/service charge to them. Best to contact them or their agent. Ed

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