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Windows not as expected

Posted by John , on
Hi. We had an installer out and explained we wanted big windows showing off the view. I asked for a thin strip down the centre as I didnt want the window looking too contemporary. Last week they installed the windows and they look awful!! There vertical strip is very wide completely obscuring the view!! I obviously signed off the spec, but I had know idea the windows were going to be so poor quality and so much plastic! What recourse do I have open to me? Thanks
Dalton Thompson

Dalton Thompson

Hi John, If you posted the job and found the tradesperson through the site, I'd recommend you leave a review on the tradesperson's profile as this will share your experience with other and can encourage the tradesperson to get in contact with you to help. You can also refer to our Homeowner's guideline for dispute resolution for more advice: ratedpeople.com/c/help/home-owners-guidelines-for-dispute-resolution Hope this helps! Thanks, Alex Ask an Expert team

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